Description
Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.
The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.
Key Responsibilities include:
Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon's North American Fulfillment Network.
Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
Develop and implement Reliability plans that support increasing the Uptime of the facility
Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.
Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.
Provide oversight for budget development and execution, and capital planning.
Help manage vendor support and equipment relationships and leverage Amazon's network size to maximize economies of scale.
Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
Leverage the entire maintenance team for the benefit of the North American network.
Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.
Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.
Help create a world-class Maintenance organization.
Basic Qualifications
- 10+ years of managing large complex facilities organizations experience
- Bachelor's degree or above in mechanical engineering, electrical engineering, material science, physics or equivalent, or a Associate's degree or above and experience working for Amazon or any Amazon subsidiary or affiliate
- Experience managing large teams of 150 people or more
- 5+ years of change management experience
- 7+ years of employee and performance management experience
Preferred Qualifications
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Knowledge of and proficiency in Excel and SQL
- MBA, or Six Sigma Black Belt
- certification such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $130,900/year in our lowest geographic market up to $216,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.