Office Services Associate Floater

Job Description

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Summary
Reliable and detail‑oriented Mail Services professional with experience handling incoming and outgoing materials, operating mail and package processing equipment, and delivering high‑quality customer service. Skilled in package tracking, digital mail processing, safe material handling, and supporting multiple departments in a fast‑paced environment. Known for accuracy, teamwork, and a strong "can‑do" attitude.

Responsibilities:

• Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Use package tracking equipment to record the receipt through delivery process of mail.
• Perform task for digital mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)
• Deliver, pickup, and transport materials within, between, to, and from various departments.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items, visual and x-ray.
• Operate company vehicle to transport items.
• Answer calls and provide customer service.
• Pickup outbound boxes and packages from internal customer locations.
• Ability to sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
• Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
• Receive and complete print request according to client expectations.
• Provide coverage at other locations within approximately 30 mile radius.
• Other duties as assigned by manager.

Qualifications:

• High School diploma or equivalent (GED).
• Minimum of 2-5 years Mail Services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Valid Driver's License.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.