Office Manager

eyecarecenter
Chapel Hill, NC

SUMMARY

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support merchandising inventory management training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Opticians License for states where required by the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
  • Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
  • Human Resource Management: Recruitment selection training coaching and development of team members to include coaching of KPI scorecard results.
  • Conduct performance reviews and compensation evaluations for the office team.
  • Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
  • Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
  • Maintain facility to corporate standards including building equipment parking lot and grounds as well as safety rules HIPPA & OSHA requirements hazardous material handling and waste disposal.
  • Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting and submit required financial documents accurately and on schedule.
  • Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling weekly meetings report generation inventory assessment supply ordering and team member training.

QUALIFICATIONS

  • Industry related experience will be beneficial.
  • Mangement experience required
  • Favorable result on background check as required by state.
  • Must be able to provide proof of identity and right to work in the United States.

EDUCATION AND/OR EXPERIENCE

  • HSD or GED
  • ABO NCLE LDO could be preferred

LICENSES AND CREDENTIALS

  • None

SYSTEMS A ND TECHNOLOGY

  • Proficient in Microsoft Excel Word PowerPoint Outlook

LOCATION

  • Work is primarily performed in a standard office or clinical setting. However travel to other locations may be to carry out essential job duties and responsibilities

PHYSICAL REQUIREMENTS

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing/typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered .

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Required Experience:

IC

Posted 2025-11-21

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