Project Manager I: Managed Access Program Team (Sponsor Dedicated /Remote: US Based)

Morrisville, NC
Project Manager I: Managed Access Program Team (Sponsor Dedicated /Remote: US Based)

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

Managed Access Program PM 1 - Sponsor dedicated/ Remote: US ET only)

Job Description:

We are looking for a Managed Access Program (MAP) Case Processor who will cover end to end operational management activities within the MAP, including cross functional coordination with Regulatory, Medical, Commercial, Supply Chain and other stakeholders.

-Set-up, maintain and close out project files and study information ((e.g., KPIs, regulatory documents,
Trial Master File (TMF), enrollment, Adverse Events (AEs)/Serious Adverse Events (SAEs), protocol
deviations, site supplies, Institutional Review Board re-approvals, data queries) on a variety of
databases and systems.
-Maintain and distribute study-specific /financial reports (e.g. vendor/site invoices, investigator
payments (grants and pass-through), forecasts, etc).
-May lead internal and external meetings as directed by the PL Prepares and distributes meeting
minutes and action items for both internal and external meetings (sponsor, trusted process,
functional, investigator meetings). Follows up with team members on action items to closure.
-Records the status of Key Performance Indicators (KPIs) in assigned systems, with input and
oversight from the assigned PL. Assesses and communicates KPIs for associated job tasks to PL
with proposed action plan. Prepares and provides status reports to customers with oversight from
assigned PL
-Ensure all study documents are archived based on the appropriate guidelines and policy.
-May serve as project representative for internal and external audits. Provide support for quality
assurance activities, including preparation for audits and internal review, preparing documentation
and follow through to resolution actionable issues.
-May serve as primary customer contact when PL is out of the office. Seeks input from Project Director
for customer support.

Experience/Skills required:

  • Prior experience within clinical environments- CRO, Pharma, site
  • Client facing
  • Audit facing
  • Critical thinker
  • East Coast

At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health


Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information


Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Posted 2026-05-11

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