Insurance Follow-Up Representative

LaSalle Network
Charlotte, NC

Our client prides themselves on being one of the nation’s leading revenue cycle management solutions companies. With decades of experience in healthcare revenue cycle management, they are serving more than 1,000 hospital and large physician practices across the United States.

We are seeking a dedicated and experienced Insurance Follow-Up Representative to join our client’s team. The ideal candidate will have a strong background in insurance follow-up processes, with specific experience working with Federally Qualified Health Centers (FQHCs).

Insurance Follow-Up Representative Responsibilities:
  • Conduct follow-up with insurance companies to ensure timely and accurate reimbursement
  • Identify and resolve insurance claim issues and denials
  • Review and appeal denied claims as necessary
  • Verify insurance coverage and benefits for patients
  • Collaborate with billing and coding teams to resolve claim discrepancies
Insurance Follow-Up Representative Requirements:
  • High school diploma or equivalent
  • 2+ years of experience in insurance follow-up within a healthcare setting
  • Experience working with Federally Qualified Health Centers (FQHCs) highly preferred
  • Strong understanding of insurance billing processes and regulations
  • Proficiency in MS Office and experience with electronic health record (EHR) systems
  • Excellent communication and problem-solving skills


If you feel you would be a strong fit for this role, please apply. I look forward to connecting with you on the next steps!

Thank you,

Laura Peterson
Associate Unit Manager
LaSalle Network
Posted 2025-07-31

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