Assistant Manager (Crabtree Crossing Apts!)

Job Description

Job Description

Crabtree Crossing Apartments & Townhomes – Morrisville, NC (208 units) -- A community built, owned, and managed by Palms Associates, LLC

What Sets Us Apart: Being part of the leasing team at Crabtree Crossing Apartments means more than just a job — it’s about contributing to a company that builds, owns, and manages its communities with pride. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company-wide is over 7 years — a true testament to our supportive culture and values.

Come see what makes Palms Associates different — apply today!

Our Total Rewards Package Includes:
• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
• Grace Hill learning platform and career advancement opportunities across 23 communities throughout the Southeast

What You’ll Do:
• Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies
• Contribute to revenue growth by identifying creative ways to set the community apart
• Execute marketing initiatives through social media and community outreach promotions
• Lead by example in delivering exceptional customer service to drive resident retention
• Set clear expectations with residents regarding timely payment of balances owed
• Proactively work to minimize delinquent rent
• Participate in company-wide training programs to maintain compliance and enhance professional development
• Collaborate with the maintenance team to achieve overall property goals
• Step in to manage the property in the Manager’s absence

What We’re Looking For:
• 1+ years of property management experience required
• Strong customer service, communication, and organizational skills
• Ability to prioritize effectively and adapt to changing demands
• Proven success assisting with delinquent rent collections
• Commitment to delivering outstanding service to prospective and current residents
• Professional designations such as CAM, CAPS, NALP/CALP preferred
• Experience with Yardi and Revenue Management software a plus
• Ability to work weekends and maintain a flexible schedule as needed
• Bilingual candidates encouraged to apply

Join a company where your contributions matter and your career can grow. Apply today and become part of the Palms Associates team.

Job Type: Full Time

Note: Palms is an Equal Opportunity Employer. Also, Palms hires qualified job applicants following prior employment verification, reference-checking, criminal background and drug screenings.