Customer Contract Admin Analyst

Finance/Accounting
Durham, NC

Roles & Responsibilities

  • Accounts Receivable Management: Monitor and manage receivables to ensure timely collections.
  • Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans.
  • Customer Communication: Address customer inquiries regarding account status, payment discrepancies, and billing issues.
  • Reporting: Prepare and present reports on accounts receivable status, collection activities, and credit risks to management.
  • Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities.
  • Dispute Resolution: Collaborate with internal teams and customers to resolve payment disputes and discrepancies.
  • Policy Compliance: Ensure adherence to company credit and collection policies.
  • Process Improvement: Identify and implement efficiencies in the credit and collections process.

Experience Required

  • 3+ years of experience as a Credit & Collections Specialist or in a similar role.
  • Strong understanding of credit and collections principles and practices.
  • Experience working with targets and tight deadlines.

Skills & Certifications

  • Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent verbal and written communication skills.
  • Strong customer service orientation.
  • Attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and manage multiple tasks simultaneously.

Eligibilities & qualifications

  • Bachelor’s degree in Finance, Business, or a related field.
  • Comfortable working in a fast-paced environment with collection targets.
Posted 2025-08-07

Recommended Jobs

Product Manager, Lifecycle Engagement & Comms

Palmetto Clean Technology
Charlotte, NC

Job Description Job Description Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers ca…

View Details
Posted 2025-07-26

R.O.- Maintenance Technician 2 // Foxhunt

Capital Vacations
Sapphire, NC

Opportunity for career advancement in a fast-paced, growth-oriented organization! Below are just some of the benefits you'll receive: ~Competitive Salary ~Paid Time Off and Paid Holidays ~Career G…

View Details
Posted 2025-08-06

Finance Manager

Wynn Odom Ford Inc
La Grange, NC

Job Description Job Description Finance Manager Job Description Securing Financing ~ Assist customers in understanding financing options, securing competitive rates, and processing applicati…

View Details
Posted 2025-07-25

Field Service Technician - Customer Service

Premier Tech
Charlotte, NC

Step into the role of a Field Service Technician and become the driving force behind optimizing industrial automation and packaging equipment. You'll not only take charge of servicing, maintaining, a…

View Details
Posted 2025-07-29

Travel Med Surg/Telemetry RN

Fusion Medical Staffing
Concord, NC

Travel Med Surg/Tele RN Company: Fusion Medical Staffing Location: Facility in Concord, North Carolina Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week tr…

View Details
Posted 2025-08-10

Category Manager

SPI LLC
Charlotte, NC

Job Description Job Description Summary: The Category Manager, Mechanical Insulation reports to the Senior Director, Supply Chain, and will lead all aspects of category strategy, supplier mana…

View Details
Posted 2025-07-25

DISHWASHER (FULL TIME)

Compass Group
Charlotte, NC

We are hiring immediately for full time DISHWASHER  positions. Location : 1525 West W.T. Harris Boulevard, Charlotte, NC 28262.  Note: online applications accepted only . Schedule : Full t…

View Details
Posted 2025-07-29

Sous Chef

Firebirds of Moorestown
Winston Salem, NC

Job Description Job Description Position Overview: Our Sous Chefs partner with the Executive Chef to provide direction and training to team members by coaching, counseling, and providing feedb…

View Details
Posted 2025-07-30

Python Developer

Teklead Corp
Cary, NC

Job Description Job Description US CITIZENS & PERMANENT RESIDENTS ONLY Excellent contract-to-hire job opportunity As a Python Developer for the Artificial Intelligence team, work on Machine…

View Details
Posted 2025-07-24

Process Technician

Corning
Hickory, NC

Requisition Number: 69501 The company built on breakthroughs. ​   Join us.​                             Corning is one of the world’s leading innovators in glass, ceramic, and materials sci…

View Details
Posted 2025-07-30