Assistant General Counsel, Technology and Managed Services - Senior Manager

Ernst & Young
Charlotte, NC

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Assistant General Counsel, Technology and Managed Services - Senior Manager

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our General Counsel’s Office (GCO) supports EY’s business by serving as trusted advisors to the EY community and providing the highest quality legal services to EY’s service lines and business enablement functions.

The opportunity:

As an Assistant General Counsel for Technology and Managed Services you will be responsible for providing advice, counsel, and legal support in respect of provision of managed services and other technology services and products to EY clients, with a particular focus on advising, drafting, updating and negotiating the legal terms and conditions of client facing complex, multi-year managed services, outsourcing, systems implementation, application development & maintenance, software licenses and software-as-a-service agreements, artificial intelligence, big data, analytics, cloud computing, as well as providing legal advice and support to various other EY technology and product teams (“Technology & Managed Services Agreements”).

You will be a part of EY’s Technology and Managed Services legal group will and work closely with other GCO groups in the United States and other jurisdictions.

The work is complex, often urgent, and high in volume and requires experience advising and leading negotiations in a supplier-side technology and outsourcing transactional legal role. The role requires a strong background in managed services, outsourcing, and software-as-a-service, current market knowledge related to current and new technologies, and a superior ability to manage multiple competing priorities in a compressed timeframe and to escalate and interact on a regular basis with senior members of the organization.

Your Key Responsibilities:

  • Drafting/updating and negotiation of client facing Technology & Managed Services Agreements, including advising on contractual strategy and risk, and keeping up to date with relevant legal developments
  • Advising on key legal risks associated with the technology underpinning Managed Services Agreements
  • Collaborating closely with other members of the US GCO as well as local counsel in other EY member firms
  • Coordination of legal resources on managed services projects
  • Support coordination with cross functional business and internal support teams (Data Privacy, Talent, Information Security, and Tax) as necessary or appropriate for Technology & Managed Services Agreements
  • Advising on the accuracy and sufficiency of contractual documentation to effectively protect EY interests
  • Understanding existing EY policies and developing/enhancing policies and guidance relevant to managed services and other technology services and products
  • Managing workflow in a highly dynamic environment and remaining highly responsive, reliable, communicative, and accountable to team leadership and other members of the GCO
  • Building relationships and teaming seamlessly with other members of GCO, within the Legal Practice Groups, as appropriate, to deliver exceptional service to clients of GCO.
  • Developing and delivering training on Technology & Managed Services Agreements, knowledge sharing and best practice across the legal network and business, where requested or appropriate

To qualify, candidates must have:

  • 8+ years of relevant complex services and technology-related transactional experience in a client-facing capacity, including drafting and leading the negotiation of Technology & Managed Services Agreements
  • Experience negotiating across from client’s internal counsel, outside law firms, and procurement
  • Experience developing contracting templates, playbooks and standards
  • Experience in data privacy, intellectual property law and the use and provision of technology in the context of Technology & Managed Services Agreements
  • Experience with cross-border contracting (including employee matters such as auto-transfer laws, local country agreements, and cross boarder data transfer)
  • Ability to understand, assess, and negotiate terms for current and new technologies (including cloud and AI), and explain the related legal and business risks in a practical manner
  • Excellent communication skills, both oral and written
  • Excellent negotiation and interpersonal skills
  • High degree of cultural and emotional intelligence, and demonstrated aptitude for resilience, flexibility, and ability to adapt to changing circumstances and dynamics
  • Ability to work independently and team effectively with colleagues in other functions and geographic locations
  • Ability to grasp, understand, and accurately articulate and document complex legal and contractual principles, and balance risk from both a legal and commercial perspective.
  • Highly responsive with ability to manage high workload volumes and competing priorities efficiently and effectively
  • Solution oriented with focus on exceptional client service
  • Experience in a managed services counsel role in a technology or consulting organization with experience leading negotiations
  • A bachelor's degree from an accredited 4-year college.
  • Juris Doctor from an accredited law school
  • Membership in a State Bar as an attorney qualified to practice law
  • Good standing with the applicable State Bar including being current on individual state Continuing Legal Education requirements

What we look for

We’re interested in agile individuals who have critical thinking skills along with a strong business acumen and deep knowledge of the law.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Plus, we offer:

  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $210,900 to $406,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $253,100 to $461,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected] .

Posted 2025-12-19

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