Hospitality Office Assistant (CHARLOTTE)

Carowinds
Charlotte, NC
Overview:

The Bartender Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction.
Responsibilities:

  • Direct and monitor Food and Beverage operations within assigned locations.
  • Support team members to ensure smooth daily operations.
  • Maintain consistent communication with team members, co- leads, supervisors, and senior management.
  • Maintain compliance with health, safety, and alcohol service regulations.
  • Ensure proper cash handling and accurate POS transactions.
  • Assist with training and coaching for team members.
  • Monitor inventory levels and coordinate with management for replenishment.
  • Resolve guest concerns promptly and professionally to maintain high satisfaction.
Posted 2026-03-15

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