Operations Manager

Job Description

Job Description

Operations Managers at the Whitewater Center (Whitewater) oversee the daily operations of multiple business units. This position is an on-site, full-time, benefits eligible role that reports directly to the Director of Operations.

Responsibilities

• Lead, motivate and support a large team within a high volume and a demanding environment.
• Develop, implement, and maintain quality assurance and safety protocols.
• Leverage business metrics and trends to drive performance and maximize profit and revenue.
• Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.
• Be a key leader in the planning and execution of existing and new programming.
• Accountable for P&L of various business units.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
• 5+ years of experience in management and/or leadership.
• Experience managing P&L.
• Ability to think critically and be proactive.
• Excellent Microsoft Office skills.
• Flexibility to work evenings, weekends, holidays and during Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 50 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401(k)
• Paid Time Off

Department Overview

Marketing, Finance, and Human Resources professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.