Patient Service Representative
Job Description
Job Description
Join Triangle Visions as a Patient Service Representative in Sanford, NC!
Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative. Why Work With Us?- Work-Life Balance: Enjoy a supportive Monday - Friday schedule.
- Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
- Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
- Generous Time Off: Paid time off (PTO) and holiday pay.
- Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
- Family Support: Adoption assistance program.
- Employee Perks: Free eyewear and discounts for friends and family. Your Role:
- Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
- Handle record-keeping, invoicing, database maintenance, and customer issues.
Join Us Today!
Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Sanford, NC, and become part of the Triangle Visions team! Responsibilities Patient Service Representative Job Responsibilities
- Greets patients without delay.
- Promptly answers the telephone in a friendly and courteous manner.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
- Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
- Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
- Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
- Ensures all office systems are maintained.
- Maintains a safe working environment for all team members and patients.
- Performs other administrative responsibilities as assigned by Practice Manager or as business needs.
- High School graduate or equivalent
- 2+ years of office experience in a healthcare setting
- Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
- Strong customer service skills
- Strong communicator and listener
- Problem solving ability
- Organization skills
Recommended Jobs
Store Sales Associate
Job Description Job Description Hiring Immediately! Store Sales Associate in Bern, NC Starting Pay Rate: 16.00 per hour Full-Time Benefits! This position is for Full-Time Day S…
Vice President for Student Affairs
Raleigh, NC, North Carolina, United States Administrative Faculty / Staff Full-time Notice: If you are seeing this position posted on a job board other than the official Meredith College career…
OBGYN - Kenansville, North Carolina
Obstetrics & Gynecology Physician Kenansville, North Carolina An established women’s health practice in Kenansville, North Carolina is seeking a Board Eligible or Board Certified Obstetric…
Sales Professional
Job Description Job Description Sales Professional Fink's Jewelers is currently searching to hire an exceptional full-time Sales Professional at our North Hills location in Raleigh, NC. This i…
Phlebotomist
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our miss…
Design Technician
The Design Technician prepares layouts, generates manufacturing files, updates documentation, and assists internal testing activities. This role ensures engineering intent is accurately translated in…
Physical Therapist Assistant / PTA / PRN
Physical Therapist Assistant / PTA - PRN - Winston-Salem, NC - North Carolina Broad River Rehab is seeking a Physical Therapist Assistant to join our CCRC/skilled nursing facility in Winston-Salem…
Director of Nursing Operations
Job Description Job Description About Hopscotch Primary Care At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% o…
Assistant Community Manager - Prose McCullough Station
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in ins…
Plant Manager
Plant Manager at Glanbia Join this dynamic team focused on delivering better nutrition for every step of life’s journey! The Opportunity The Plant Manager leads all plant operations and conti…