Accounts Receivable/ Collections Specialist

Join the Accounting team at G&W Equipment – Charlotte, NC

We’re looking for a detail-oriented, customer-focused professional to join our Accounting team as an Accounts Receivable/ Collections Specialist. In this role, you’ll help manage account balances, follow up on payments, and resolve billing issues, while maintaining strong relationships with our customers and internal teams.

What you’ll be doing

• Review open accounts and follow up on outstanding balances
• Make professional outbound collection calls while maintaining positive customer relationships
• Resolve billing issues and payment discrepancies quickly and accurately
• Collect customer payments in line with due dates and company policies
• Identify and communicate issues contributing to account delinquency
• Track and monitor assigned accounts and prepare collection reports
• Follow up on payment arrangements and send correspondence as needed

What you bring

• 1+ years of Accounts Receivable, Business to Business collections experience preferred
• Strong analytical and problem-solving skills
• Ability to stay organized and manage multiple priorities in a fast-paced environment
• Attention to detail with a focus on accuracy
• Self-starter who can take initiative and follow through on critical tasks
• Proficient in Microsoft Office, with intermediate to advanced Excel skills
• A degree is preferred, but equivalent experience will also be considered

What we offer

• Competitive pay with career growth opportunities
• 401(k) plan with 100% company match up to 6%
• Annual Years of Service Bonus and annual discretionary bonus
• Medical (HSA and PPO options), dental, and vision insurance
• Company-paid short- and long-term disability coverage
• Company-paid life insurance, with options to purchase more
• A stable, family-owned company culture that values teamwork and long-term growth