Credit and Collections Analyst - Charlotte, NC

Job Description

Job Description

Description:

Responsible for the activities associated with credit decisions for both new and existing customers. Accountable for the review and pursuit of all current and delinquent debt thereby maximizing the company’s cash flow by prompt collection of receivables.

• Monitor and service accounts and pursue debt collection via telephone or correspondence.
• Responsible for investigation and verification of credit worthiness in conjunction with applications for credit.
• Respond to and follow up to customer inquiries.
• Monitor and report credit related activities and provide management with relevant information.
• Responsible for prompt turnaround of requests for credit references.
• Preparation and dissemination of monthly customer statements.
• Accountable for the integrity of system data with respect to credit lines, account terms, and cash application functions.
• Build and maintain strong relationships with internal staff and external customers.
• Prepare system reports as required.
• Assure that customer files containing documentation accumulated at time of account set-up is on file.

• Microsoft Office Suite.
• DNBI (Interactive Web Application) experience preferred.
• Sage/DM2 experience preferred.
• Bi-lingual in English/Spanish preferred, but not required.
• This is a full-time, onsite position M-F from 8am-4:30pm.
• Occasional weekend or evening work may be required.

Benefits

• We offer a full benefits package including, health, dental, vision, disability, accident and more
• Company paid life insurance and short-term disability
• Paid time off
• Paid holidays
• 401(k)/ROTH with company match and immediate vesting