Salesforce Marketing Cloud QA Engineer
Required Technical/Functional Skills - Salesforce Marketing Cloud experience with Salesforce Marketing Cloud Email Specialist Certification preferred.
- Strong understanding of QA methodologies, testing processes, and best practices.
- Experience performing functional, integration, regression, and end-to-end testing.
- Strong knowledge of JavaScript and HTML for testing and troubleshooting marketing content.
- Experience working with REST and SOAP web services.
- Hands-on experience with API testing tools such as SOAP UI and Postman.
- Strong SQL skills for data validation and backend testing.
- Excellent communication skills with the ability to coordinate testing activities across multiple teams.
Roles and Responsibilities
- Perform quality assurance testing for new functionality developed within Salesforce Marketing Cloud, including front-end and back-end validation.
- Create, maintain, and execute detailed test plans, test cases, and test scripts.
- Collaborate with cross-functional teams to ensure complete end-to-end testing across integrated systems.
- Develop and maintain supporting testing tools and automation frameworks.
- Design, develop, and execute automated test scripts to improve testing efficiency.
- Identify, document, and track defects while working with development teams for resolution.
- Perform risk assessments and contribute to quality and risk management processes.
- Ensure solutions meet business requirements, technical standards, and quality expectations.
Preferred Qualifications
- Experience testing Salesforce Marketing Cloud modules such as Email Studio, Journey Builder, Automation Studio, and Contact Builder.
- Experience with test automation frameworks and API testing.
- Strong analytical and problem-solving skills with attention to detail.
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