Assistant Case Manager (Mass Torts)

Job Title: Assistant Case Manager (Mass Torts)

Location: Raleigh, NC

Compensation: $20 – $23 / Hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Industry: Legal / Personal Injury / Mass Torts

Work Schedule: Onsite, Monday–Friday, 8:30 AM – 5:00 PM or 8:00 AM – 4:30 PM

Qualifications:

• Minimum of 2 years of legal case administrative support or case management experience related to personal injury
• Associate’s degree with relevant experience, or an equivalent combination of education and experience
• Mass tort experience a plus
• Bilingual a plus

Job Description:

This contract role (minimum 8 weeks, with potential to extend) supports Personal Injury cases within the Mass Torts Department and functions as a Medical Records Specialist / Administrative Assistant / Case Manager Assistant. The ideal candidate is detail-oriented with experience in medical records retrieval and follow-up.

A Mass Tort Case Manager Assistant provides critical administrative support to ensure accurate information, timely communication, and consistent updates across client cases. This role requires the ability to work both independently and collaboratively in a fast-paced environment while maintaining a high level of client satisfaction.

Key Responsibilities:

• Oversee progression of mass tort caseloads and maintain accurate client files, progress notes, and documentation
• Open new cases and manage case progress using the Case Management System (CMS)
• Review new files and medical records for relevant information
• Investigate and substantiate claims by verifying documentation completeness and accuracy
• Review records to confirm claimant exposure related to the mass tort mechanism of injury
• Request and follow up on medical records, exposure records, and documentation from third parties including government entities and private employers
• Ensure correspondence is properly documented and filed
• Perform accurate and timely data entry in the CMS
• Liaise with clients and third parties to obtain required documentation
• Scan and distribute mail to case managers
• Complete additional administrative tasks as assigned

Perks:

• Opportunity to gain hands-on experience in Mass Torts
• Potential for permanent placement depending on business needs

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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