Senior Manager, Learning & Development

Job Description

Job Description

Overview

Fleet Feet is looking for a dynamic and strategic Senior Manager, Learning & Development to lead the enhancement and expansion of our employee development programs. This role will design, deliver, and evaluate training initiatives while building a comprehensive learning strategy that supports the growth of our Retail, Store Support (HQ), and Distribution Center teams. Based in Carrboro, NC, this role follows a hybrid schedule with a local presence required 2–3 days per week.

Ready to lead learning with purpose? Apply today and help us shape the future of development at Fleet Feet.

Responsibilities

• Enhance and Deliver Programs: During Year 1, improve existing programs including Mentorship, Employee Resource Groups, Performance Management, Manager Training, and Employee Engagement. Design and facilitate in-person and virtual training sessions.

• Learning Strategy Development: By Year 2, create and execute a strategic learning and development plan aligned with Fleet Feet’s business goals.

• Leadership Development: Build programs to support leadership capabilities at all levels. Partner with senior leaders to identify gaps and address them through targeted learning opportunities.

• Employee Development: Provide employees with tools and resources to guide their own career growth and advancement.

• Performance Management: Align learning initiatives with performance management practices. Lead efforts to revamp the performance review process, including cadence and tools.

• Measurement and Evaluation: Define and track key performance indicators to measure learning effectiveness and continuously improve programs based on feedback and outcomes.

• Budget & Vendor Oversight: Manage the L&D budget and vendor relationships, including contract negotiations for external learning services.

• Cross-functional Collaboration: Partner with HR Operations, HR Team, Retail Operations, and other internal teams to embed learning into Fleet Feet’s culture and values.

Note: This role is currently an individual contributor position, with potential to grow into a people leader.

Qualifications

• 7+ years of experience in Learning & Development
• 1–2 years of people management experience is a plus
• Strong background in instructional design, curriculum development, and program evaluation
• Deep understanding of adult learning principles and learning technologies
• Excellent facilitation, communication, and interpersonal skills
• Ability to manage multiple projects and meet competing deadlines
• Experience managing budgets and external training vendors
• Travel: Occasional (15%)