Walnut Cove Racquet Sports Professional

Job Description

Job Description

Racquet Sports Professional

From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!

As a Racquets Sports Professional you will serve as a Wellness Manager, specializing in the organization and execution of a robust racket sports program as well as supporting the Clubs Wellness operation for the community/communities they serve.

JOB DUTIES:

• Ensure an industry-leading racket sports experience.
• Organize member racket sport group play and competitions.
• Provide on-court lessons, including clinics, lessons, and workshops to all skill level players for tennis and pickleball.
• Provide exceptional service to all Cliffs team members, club members and their guests, and vendor partners.
• Focus on details to provide high quality products and service to Members.
• Strive for continuous improvement in knowledge, quality, consistency, service, products, work environment, financial metrics, safety, wellness, and member satisfaction.
• Assist in the maintenance and preparation of racket sports courts and other Wellness Center amenities.
• Manage, organize, and market the racket sports program and other Wellness related activities.
• Embrace The Cliffs “Go First” initiative.
• Serve as a leader in the Cliffs Wellness operation.
• Assist in the operation of the Wellness Center.

BACKGROUND/EXPERIENCE:

• Prior experience as tennis professional in a club or resort environment.
• Possess the ability to manage change effectively.
• Provide leadership to staff achieving goals and objectives.
• Effectively communicate the goals and objectives while inspiring employees to achieve those goals.
• Clear, concise written and verbal communication skills.
• Demonstrate teambuilding experience.
• Track record promoting an atmosphere of teamwork.
• Demonstrate ability to lead by example.
• Strong technical and organizational skills.
• Excellent time management.
• Strong customer service orientation and skills.
• Exceptional detail to follow-up.

PHYSICAL REQUIREMENTS:

• Ability to continuously stand for up to a 10-hour shift.
• Ability to bend, twist, stoop, push, pull, climb stairs, reach overhead, and lift to 50 pounds.
• Ability to work under strenuous and heated conditions.

THE CLIFFS BENEFITS:

• A knowledgeable and passionate management team that leads by example
• Employee appreciation parties and team building events
• Premier training
• Gym Discounts
• Excellent compensation including 15 vacation days and 9 paid holidays
• Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
• Employee Wellness Monetary Incentives
• Paid maternity and paternity leave
• A work/life balance!