Team Development Facilitator

U S National Whitewater Center
Charlotte, NC

Job Description

Job Description

Team Development Facilitators at the Whitewater Center (Whitewater) provide challenging activities and insightful questions while leading groups through team development program options. Team Development programs include half and full-day experiences in High and Low Ropes, Wilderness Survival Instruction, and a variety of other tailored experiences. Paid training is available and required. Recruits must pass a written test and show proficiency in a skills assessment. This is an on-site, part-time, seasonal position that reports to the Outdoor School Operations Manager.

Responsibilities

  • Conduct team development programs with guests in the field.
  • Lead groups safely and efficiently through a series of Whitewater activities and instruction.
  • Assess group information and goals to create appropriate programming.
  • Inspect courses and gear pre/post use in accordance with Whitewater Center policy.
  • Complete various client and program documentation (inspections, reports, group plans, and assessments).
  • Communicate with a diverse group of participants, co-workers, and supervisors in a clear and effective manner.
  • Pass a written test, show proficiency in skill assessment and complete ongoing tests/assessments to maintain a current knowledge and programming base for team development.
  • Other duties as assigned.

Requirements

  • Demonstrate the ability to use sound judgment, always keeping safety the top priority.
  • Excellent oral and written communication skills.
  • Comfortable with public speaking, instructional presentations and asking questions during thought-provoking and challenging group discussions.
  • Ability to provide clear and concise safety and activity instructions.
  • Maintain a team-focused mindset by contributing with a positive, supportive, and professional attitude.
  • Must complete or have current First Aid and CPR Certificate.
  • Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

  • Background or interest in Outdoor Education.
  • Prior Facilitator experience is very helpful.

Physical Demands

  • Must be able to work at a height of up to 120 feet, if facilitating High Ropes
  • Must be able to safely self-transport over uneven terrain or in a confined space.
  • Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
  • Must be able to lift and move at least 50 pounds.
  • Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
  • Must be able to work in shared spaces with other employees and customers.
  • All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

  • Access to Whitewater Center's activity passes
  • Staff discount program and pro deals
  • 401K

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Posted 2025-09-20

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