Customer Service Representative (CSR)

Relief Heating and Cooling, LLC
Greensboro, NC

Want to work in a stable position within a family-oriented environment? Are you an organized, self-motivated individual who enjoys helping customers and working with a team?

Relief Heating and Cooling is a family-owned and operated HVAC company proudly serving Greensboro, NC — and we’re hiring!

Join the Relief Team today! No experience required. Bring a willingness to learn and we’ll provide paid in-house training to help you succeed.

Some Responsibilities Include:

  • Managing inbound and outbound customer calls in a timely and professional manner
  • Maintaining and updating customer information accurately in our database
  • Resolving customer concerns and ensuring customer satisfaction
  • Making outbound follow-up calls to existing customers
  • Building and maintaining strong customer relationships
  • Dispatching and communicating with technicians throughout the day

Requirements:

  • Strong interpersonal and communication skills
  • Proficient computer skills, including Microsoft Word and Excel
  • High school diploma or GED required
  • Ability to work independently with strong organizational skills and attention to detail
  • Must be dependable and punctual

Schedule & Availability:

This is a part-time position that requires:

  • A strict 7:30 AM start time
  • Availability to work 5 days per week (Monday–Friday)
  • Flexible end times, with shifts ending before 5:00 PM
  • No weekends required

This position has strong potential to grow into a full-time opportunity for the right candidate.

Pay:

$14.00 – $16.00 per hour

Benefits:

  • Employee discount
  • Life insurance
  • Dental and vision insurance
  • Professional development assistance
  • Referral program

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

Interested? Fill out an application today and become part of the Relief family!

Posted 2026-05-06

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