Customer Care Specialist - Remote NC

Globe Life AIL - McQuade Organization
Cary, NC

Full-Time Entry-Level Position – Customer Service Experience Wanted!

Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time  Customer Care Specialist  with soft sales experience to join our growing team!

Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.


Who Thrives in This Role?

You’ll love this job if you’re:

  • 🗣️  An advocate  – You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠  A creative problem solver  – You can think outside the box and find the best solution using available tools.
  • ✍️  A wordsmith  – You’re clear, concise, and approachable in both written and verbal communication.
  • 🤝  A helper  – You’re patient and understanding, committed to creating positive interactions.
  • 📋  An organized multitasker  – You juggle tasks with ease and maintain high productivity.
  • 👥  A team player  – You’re collaborative, supportive, and enjoy helping your colleagues succeed.


What You’ll Do:

  • Serve as the  first point of contact  for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.


What We’re Looking For:

  • Excellent  written and verbal communication  skills.
  • Commitment  to working hard to grow.
  • customer-first mindset  with a strong desire to assist others.
  • Previous  customer service or soft sales  experience is a plus.
  • Comfort with  live chat, email communication, and CRM platforms .
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset – we value coach ability over perfection!

🎯  Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit.

What We Offer:

  • 💵  Weekly pay  plus  performance-based bonuses
  • 🩺  Health, life, and retirement benefits
  • 🚀  Merit-based promotions  and opportunities for advancement into leadership roles
  • 🤝 A  supportive, team-oriented culture  that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.

Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Cary NC 27513.

Posted 2026-01-05

Recommended Jobs

Human Performance Program Manager

General Dynamics Information Technology
Fort Bragg, NC

Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ens…

View Details
Posted 2026-04-10

Lab Manager - Core Chem Hematology

Covance Inc.
Burlington, NC

Labcorp is seeking a Laboratory Manager to join our Core Chemistry/Hematology team located in Burlington, NC! Work Schedule: Monday-Friday, 11:00pm-7:30am Job Responsibilities Direct t…

View Details
Posted 2026-03-18

Product Quality Tester

Reynolds American Inc
Winston Salem, NC

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues …

View Details
Posted 2026-04-09

Digital Print Production Operator

AlphaGraphics - US641
Wilmington, NC

Job Description Job Description As a Digital Print Production Operator , you will be responsible for job setup and printing using our cut-sheet digital printers. You will be in charge of calibr…

View Details
Posted 2026-03-27

Emergency Services Project Manager

Carolina Restoration Services of North Carolina Inc
Morrisville, NC

Job Description Job Description Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package inclu…

View Details
Posted 2026-04-11

Outpatient Therapist

Easterseals PORT Health
Morehead City, NC

**Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!** At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals a…

View Details
Posted 2026-01-29

Occupational Therapy Assistant / COTA / OTA / PRN

Broad River Rehabilitation
Weaverville, NC

Certified Occupational Therapy Assistant / COTA / OTA/L / OTA - PRN - Weaverville, NC - North Carolina Broad River Rehab is seeking a Certified Occupational Therapy Assistant to join our skilled n…

View Details
Posted 2025-11-22

Production Operator (Plastics Manufacturing)

VECTORTEX (USA) LLC
Elizabeth City, NC

Job Description Job Description About Us We are a growing plastics manufacturing company producing high-quality products for medical, and industrial customers. Our Elizabethtown facility is ex…

View Details
Posted 2026-03-27

MDS Coordinator (RN) NO ON-CALL OR WEEKEND REQUIREMENT

Signature HealthCARE of Roanoke Rapids
Roanoke Rapids, NC

About Us : Signature HealthCARE of Roanoke Rapids is a 108-bed facility that offers a wide array of services from short-term rehabilitation to traditional long-term care. It is our mission as a fami…

View Details
Posted 2026-03-27