Custom Brokerage Specialist

Job Title: Customs Brokerage Specialist

Job Location : Charlotte, North Carolina

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site at DHL Careers .

We have an outstanding career opportunity for a Customs Operations Specialist in our Charlotte, NC facility. In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!

Key Responsibilities:

• Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents.
• Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance.
• Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment.
• Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up to date with changes in customs requirements and implementing necessary measures to maintain compliance.
• Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed.
• Risk Management: Identify and assess potential customs compliance risks and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues.
• Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs.

Skills and Qualifications:

• Brokerage experience is required.
• Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry required.
• Proficiency in all Microsoft Office products, including Word, Excel, and PowerPoint.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues.
• Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.

Pay Range $19.39 - $25.85/hr. + (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.

• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.

• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.

• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.

• Vision: Optional coverage for exams, frames, and contacts.

• Dental: Optional coverage for preventive, basic, and major services.

• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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