Service Technician
Job Description
Job Description
Description:
Position: Service Technician
Job Description: Service and repair technician to service and install commercial dish machines in food service establishments (includes restaurants and hotels.
Main Responsibilities:
- Perform troubleshooting, repair, and preventative maintenance on commercial warewash (dish machine) equipment. May also include installations of other kitchen equipment.
- Demonstrate effective troubleshooting and problem solving skills. This could include areas of mechanical, electrical, & plumbing.
- Effectively manage time and resources to control costs, enhance efficiencies, and meet commitments.
- Communicate effectively with internal and external customers.
- Build strong customer relationships and build knowledge and understanding of new and existing customer needs/expectations.
- Attend appropriate technical and manufacturer training when necessary.
Position Requirements:
- Ability to frequently kneel, bend, squat, push, pull and reach above and below waist.
- Ability to lift and carry up to 50 pounds.
- Ability to work in damp and/or humid conditions. And in restaurant dish machine areas
- Ability to work with moving mechanical parts, pressurized steam equipment, heated surfaces, liquids, and electrical wiring.
- Customer service driven.
Basic Qualifications:
- High School diploma or equivalent
- A minimum of 1 year service industry experience – refrigeration, appliance repair, kitchen equipment, HVAC, military service.
- Valid driver’s license and acceptable motor vehicle record (2 yrs).
- Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Preferred Qualifications:
- Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision
- Plumbing and electrical experience preferable but not required.
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