Sr HR Technology Analyst
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Do you have up to date knowledge of HR technology laws, procedures, and policies? Do you have excellent communication skills? Are you capable of initiating and leading human resource programs and projects? If so, you could excel as a Senior HR Technology Analyst at Spectrum. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our Human Resource teams play the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources that serve our people. BE PART OF THE CONNECTION As a Sr. HR Technology Analyst, you will provide support to the development and maintenance of various technology applications by gathering requirements, creating complex queries/reports, creating complex SQL statements, conducting analysis and configuring Oracle Cloud and Oracle HelpDesk. You will also be responsible for creating test scripts, executing testing, working with the development team to troubleshoot issues, identify solutions and coordinate the implementation of system resolutions. You will be responsible for supporting of SOX compliance audits for various applications. You will also be responsible for modifying configuration tables and identifying and analyzing down-stream impacts to configuration changes. You will partner and collaborate with various internal and external customers across the enterprise. WHAT OUR S ENIO R HR TECHNOLOGY ANALYSTS ENJOY MOST - Serve as a HR Functional Team Subject Matter Expert providing knowledge regarding various technology applications including Oracle Cloud and Oracle Help Desk.
- Actively and consistently supports all efforts to simplify and enhance the customer experience
- Create standard functional specifications for production support development and acts as a testing lead for production support maintenance request and issues that arise
- Create test scripts for execution during unit testing and system integration testing that are based on the functional specifications for change requests as well as small, medium and large projects
- Serve as a HR Functional Team Subject Matter Expert providing knowledge regarding various technology applications including Oracle Cloud and Oracle Help Desk.
- Create complex queries using query tools and SQL for data metrics, data validation, and surveys
- Serving as support to SOX compliance audit initiatives which may include modifying configuration, verifying secure changes, responding to inquiries and providing guidance to the Access Management team.
- Support systematic upgrade efforts for Oracle Cloud modules to include design, configuration, testing and implementation
- Configuring core Oracle Cloud module tables to meet user requests or organizational changes
- Responsible for leading year-end cyclical processes specific to assigned responsibilities
- Document and deliver systems-related training to various levels of the organization
- Serve as an escalation point for advanced system/technology issues to determine root cause analysis, identifies and implements potential solutions for HRMS, CRM and application security.
- Perform other related duties as assigned by management.
You'll serve as a HR Functional Team Subject Matter Expert providing knowledge regarding various technology applications. With over 96,000 employees, your work is essential to empowering, developing, and safeguarding our people and their careers. If you're up to the challenge, you'll find a rewarding career as a Sr HR Technology Analyst. WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- 5+ years experience working in a HR technology or analytical role
- Bachelor's degree or equivalent experience
- Extensive Oracle Cloud knowledge
- Reporting/Query writing knowledge
- SQL Knowledge
- Ability to adhere to established processing timeframes and make decisions independently.
- Experience in data mining, data validation and analysis
- Experience in continuous process improvement, including technology upgrades and implementation
- Proven analytical capacity and communication skills
- Ability to effectively interact, partner and influence staff in various levels of the organization
- Demonstrated organizational skills and orientation to detail
- Demonstrated customer service orientation
- Strategic thinking skills with demonstrated experience developing and implementing solutions to issues
- Facilitator, skilled at leading projects and initiatives
- Ability to work on multiple projects with shifting priorities
- Ability to anticipate problems, respond accordingly, and work independently
- Demonstrated proficiency in Microsoft Word, Excel, Access, Visio, SharePoint and PowerPoint
- Understanding and demonstarated application of SDLC and project methodolgy
- Dynamic Growth : The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Supportive Teams : Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- T ot al Rewards: See all the ways we invest in you—at work and in life
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