Floating Leasing Specialist

Job Description

Job Description

Who is LSA Management?

LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As a Floating Leasing Specialist at LSA Management, you will fill in at various properties as needed, working with leasing inquiries, securing appointments, and providing property tours. You will play a key role in ensuring resident satisfaction and community profitability, working closely with the Community Manager to align community goals with company objectives. Affordable housing leasing experience is highly desired. Multifamily leasing experience is highly desired, and LIHTC experience is preferred. A valid driver's license and reliable transportation are required.

The Skillset

• Passion for providing exceptional customer service
• 3+ years of Leasing experience in a Multifamily environment
• Affordable Housing leasing experience preferred
• Thrives in a fast-paced environment
• Flexible schedule, including evenings and weekends based on business needs
• Solid computer knowledge (Windows, Word, Excel, internet, email)
• Valid Driver's License and reliable transportation required
• Working knowledge of Yardi and/or RealPage Property Management software preferred.

Leasing Activities:

• Lead Management: Take on more responsibility for managing leads, following up with prospects, and closing leases.
• Application Processing: Process rental applications, secure deposits, and ensure compliance with Fair Housing requirements.
• Move-In Coordination: Ensure apartments are ready for new residents and coordinate move-ins.

Resident Retention:

• Service Requests: Follow up with residents to ensure satisfaction on maintenance service request.
• Resident Events: Assist in planning and hosting resident appreciation and retention events.

Financial Responsibilities:

• Rent Collection: Begin assisting with rent collection and posting payments.
• Delinquency Management: Learn procedures for addressing unpaid rent and communicating with residents about outstanding balances.

Job Type

• Full-time
• Pay: Hourly + Bonus (if applicable)

Benefits

• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance

Schedule

• 8-hour shifts, Monday to Friday
• Saturday based on business/property needs

License/Certification

• Driver's License (Preferred)
• Reliable transportation

Join us at LSA Management and make a meaningful impact on our communities!