Housekeeper

At The Charlotte, we are proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you’re valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for Housekeeper.

POSITION SUMMARY: Housekeeper cleans and sanitizes common areas, homes, apartments, suites, and healthcare units on the campus. Housekeeper will follow a regular work schedule to accomplish duties under the supervision of the Housekeeping Supervisor.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees.
• Upholds the campus’s Mission Statement.
• Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
• Removes trash located in the collection areas of the campus.
• Cleans inhabited and vacant units to “like new” condition (including but not limited to the cleaning of cabinets, surfaces, floors, glass and windows, walls, fixtures, window sills, etc.)
• Cleans building areas to “like new” condition (including but not limited to the cleaning of cabinets, surfaces, floors, glass and windows, walls, fixtures, window sills, etc.)
• Uses cleaning chemicals and supplies properly.

OTHER DUTIES AND RESPONSIBILITIES:

• Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions.
• Responsible for knowledge of fire and safety procedures including those involving blood-borne pathogens.
• Remains in proper uniform at all times and maintains a high standard of appearance.
• Completes all work/cleaning orders in a timely manner.
• Exercises waste control.
• Interacts well with marketing tours and prospective residents.
• Maintains excellent resident and employee relations. Handles complaints and recommendations constructively.
• Attends employee in-services as required.
• Accepts other duties as required by the Housekeeping Supervisor.

PREREQUISITES:

Education:

• Technical certification from a janitorial program desired.

Direct Previous Experience:

• Janitorial or maintenance experience required.
• Two years experience in a similar housekeeping position desired.

Skills:

• Ability to work with minimal and close supervision.
• Must conduct all business with a professional manner and with a high level of confidentiality.
• Ability to use hand tools, carts and dollies.

Abilities:

• Work outdoors and indoors during the work day (fluorescent lights, HVAC system, carpeted flooring, normal office noise levels).
• Climb up to two flights of stairs.
• Lift objects of 25 pounds or less over the head.
• Move objects of 40 pounds or more.
• Ability to work under time-sensitive or stressful situations.
• Respond to medical emergencies on a rare occasion.
• Assist with resident evacuations, if ever required.