Motorsports IT Operations Race Event Support- IndyCar/IMSA

Description

The Role:

We are seeking a skilled and adaptable Motorsports IT Operations Support Specialist to join our motorsports competition team supporting IndyCar/IMSA. Unlike our facility-based IT staff who focus on simulation and engineering systems, this role is dedicated to trackside and event operations, ensuring reliable IT infrastructure and critical communications during IndyCar/IMSA race events.

The ideal candidate will bring strong technical expertise in networking, radio systems, and executive-level IT support while thriving in a fast-moving, high-pressure competition environment.

What You'll Do (Responsibilities):

Trackside Operations

Deploy, maintain, and troubleshoot IT systems at IndyCar/IMSA race events, tests, and off-site activities.

Set up and monitor temporary event networks, servers, and wireless systems to support engineering, competition, and communications.

Provide rapid-response troubleshooting for hardware, software, and connectivity issues during live competition.

Interface with Race Engineers to provide the best customer experience possible for software tools and photography.

Networking & Communications

Configure, monitor, and secure LAN/WAN and wireless networks in dynamic, mobile environments.

Support priority communication systems, including telemetry links and trackside data transfer.

Program, test, and manage two-way radios for engineers and competition staff.

Monitor data streams for connectivity problems.

Executive & VIP Support

Deliver white-glove IT support for executives, drivers, and high-profile guests at track.

Ensure secure and seamless connectivity for leadership, including mobile devices, video conferencing, and specialized requests.

Handle sensitive information with the highest level of discretion and professionalism.

Systems Reliability & Documentation

Maintain contingency and backup procedures for trackside IT systems.

Ensure devices and systems are updated, patched, and secured before deployment.

Document configurations, troubleshooting steps, and best practices to improve consistency across events.

Your Skills & Abilities (Required Qualifications):

Demonstrated IT support experience in traveling, live-event, or high-pressure environments

Strong knowledge of networking (LAN/WAN, VPNs, wireless, firewalls)

Hardware troubleshooting skills (PCs, servers, radios, AV/peripherals)

Excellent interpersonal and communication skills with a strong customer service mindset

Ability to travel extensively and work flexible schedules, including weekends and holidays

People Skills:

Calm and decisive under pressure, especially during live competition

Highly adaptable to changing conditions and environments

Strong team player with a collaborative approach to solving problems

Detail-oriented, proactive, and committed to delivering reliability where it matters most

Passion for motorsports and live-event technology

What Will Give You A Competitive Edge (Preferred Qualifications):

Prior experience in motorsports or similar fast-paced competition environments

Familiarity with IndyCar/IMSA trackside operations and priority communication systems

Knowledge of telemetry infrastructure and competition-specific IT tools

Scripting or automation experience to streamline event system setup

Experience with professional two-way radio programming and communications systems

#LI-DH2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

The selected candidate will be required to travel at least 50% or more on a frequent basis.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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