Delivery Driver

Job Description

Job Description

Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big , together.

We foster a culture built on five core values:

• Generosity First: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Delivery Driver:

As our CAVA Catering Delivery Driver, you will constantly be in motion delivering mind-blowing meals to our guests. In addition to ensuring the successful execution of all catering orders, you will serve as a brand ambassador ensuring that every interaction with our guests and teammates is one that is friendly, warm and generous.

What You’ll Do:

• Deliver friendly, prompt and first-in-class customer service
• Successfully run all aspects of the Curbside, Take-Away and Delivery activities to maintain productivity
• Deliver meals in various weather conditions within a designated radius of the Restaurant
• Verify order accuracy with customers to ensure customer satisfaction
• Observe and maintain all food safety, sanitation, and quality procedures
• Adhere to safety and sanitation procedures and all CAVA standards
• Restock stations and keep them clean and organized
• Abide by policies and procedures that support the service mindset
• Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
• Earn the trust of Team Members and Managers by consistently embracing CAVA’s values
• Show discipline in bringing consistent performance, communication, and attitude to the job every day
• Actively contribute to your department in order to complete tasks and meet company goals
• Recognize the emotional stake each Team Member has in personal and organizational success of this business

The Competencies you’ll exhibit:

Executes with a Service Mindset

• Understands the guest is the root of all processes and decisions that are made at CAVA
• Abides by policies and procedures that support a service mindset
• Treats all guests according to CAVA values and works to make guests feel our generosity first, always
• Treats all internal and external stakeholders; communicates with respect and kindness

Executes for Results

• Structures and achieves goals in collaboration with cross-functional teams
• Takes initiative on designated responsibilities without needing reminders from managers
• Manages timeline expectations within and across teams, delivers on our responsibilities accordingly
• Provides timely updates and support to colleagues

Embraces Cultivating Diversity

• Embraces CAVA's view of diversity as a crucial element of the organization and not just a buzzword
• Earns the trust of their Team Members and Managers by consistently embracing CAVA’s values
• Intervenes and reports instances where guests or Team Members aren't being treated equitably

Exudes Self Awareness and Discipline

• Dedicates themselves to celebrating the success of the team over personal achievements
• Takes constructive feedback in stride as a part of their developmental process
• Recognizes all team members across the organization are working toward common goals
• Actively contributes to their department in order to complete tasks and meet company goals

Plays for the Team

• Dedicates themselves to celebrating the success of the team over personal achievements
• Takes constructive feedback in stride as a part of their developmental process
• Recognizes all Team Members across the organization are working toward common goals
• Actively contributes to their group in order to complete tasks and meet company goals

Executes with Innovation and Growth

• Evaluates new opportunities for calculated risk-taking to increase the functionality of our role and team
• Adapts to new processes and directives; communicates these changes efficiently and effectively
• Adapts to support the needs of the team in roles that may not fall under primary job description

Executes with Emotional Resilience

• Recognizes the emotional stake each Team Member has in the personal and organizational success of the business
• Possesses the emotional intelligence to treat guests and Team Members in accordance with our values, even in situations when emotionally taxed themselves
• Possesses the emotional resilience to bounce back from possible mistreatment by guests or Team Members without losing their cool

The Qualifications:

• Must have a valid and current Driver's License with an acceptable driving record
• Ability to understand and operate GPS technology and other relevant applications
• Experience in a customer service, delivery service or Restaurant experience is desired
• Ability to cross train across the restaurant to ensure rapid growth
• 100% Travel Required & may lift up to 50 pounds

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand

*Indicates qualifying eligible positions only

CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.