Housekeeper II

Job Description

Job Description

Join Our Team as a Housekeeper at the DoubleTree by Hilton Raleigh-Cary!

At Parks Hospitality Group, we are looking for a detail-oriented Housekeeper to ensure the cleanliness and tidiness of guest rooms and public areas. This position involves performing advanced cleaning tasks to maintain a welcoming environment for guests, while upholding high standards of cleanliness and quality.

What You’ll Do:

• Provide exceptional customer service to all hotel guests, ensuring their comfort and satisfaction.
• Thoroughly clean assigned rooms, including sweeping, mopping, vacuuming, dusting, cleaning commodes, and changing linens.
• Replace linens and restock guest amenities as needed.
• Maintain cleanliness and organization of housekeeping carts.
• Follow safety and sanitation guidelines, using correct cleaning chemicals for designated surfaces.
• Report any maintenance issues or missing/damaged items through the hotel operations software.
• Handle lost and found items in accordance with hotel procedures.
• Ensure guest rooms are secure by keeping doors locked and reporting any security issues.
• Assist with special cleaning projects and tasks as assigned.
• Mentor and train new team members.

What You’ll Need:

• At least 2 years of hotel housekeeping experience.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and prioritize tasks effectively.

• Good communication skills and the ability to collaborate with a team.
• Physical stamina to perform cleaning tasks for extended periods.
• Flexibility to work shifts, weekends, and holidays.
• High school diploma or equivalent.
• Knowledge of cleaning techniques and procedures.

Why You’ll Love Working Here:

• Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

DoubleTree by Hilton Raleigh-Cary! | 500 Caitboo Avenue, Cary, NC 27518