Fleet Operations Coordinator
- Maintain accurate and current inventory records for all company‑owned and leased vehicles, including assignment of primary drivers.
- Ensure vehicles are properly registered, documented, and compliant with applicable requirements.
- Provide administrative and operational support for fleet management platforms, including the Enterprise fleet system.
- Serve as secondary point of contact with Enterprise to approve repairs and maintenance, coordinate vehicle turn‑ins, and track new vehicle deliveries.
- Review, triage, and manage safety events identified through the Samsara telematics system.
- Submit coaching events as required and notify appropriate managers of safety infractions or alerts.
- Troubleshoot telematics units that malfunction or go offline.
- Ensure all fleet vehicles are assigned to a designated primary driver.
- Partner with Corporate Safety on driver qualification, incident follow‑up, and corrective actions.
- Track preventive maintenance schedules and notify drivers and managers when service is due.
- Process invoices related to vehicle repairs, maintenance, and tolls accurately and in a timely manner.
- Upon notification from Corporate Safety, report vehicle accidents to the insurance carrier.
- Assist with required documentation and follow‑up related to claims.
- Deactivate WEX fuel card access for disqualified drivers due to license suspension, excessive citations, or other compliance issues.
- Coordinate with employees, managers, and Corporate Safety to support resolution and reinstatement, when applicable.
- Request new or replacement WEX fuel cards as needed.
- High School Diploma or GED required.
- Minimum of two (2) years of experience using office software, including Microsoft Excel.
- Strong verbal and written communication skills.
- Excellent interpersonal skills with the ability to collaborate across departments.
- Demonstrated organizational, problem‑solving, and analytical abilities.
- Proficiency in Microsoft Office Suite (excel and word) required.
- Occasional travel required for training and fleet support, possibly overnight.
- High attention to detail with a strong sense of urgency.
- Valid driver’s license with an acceptable motor vehicle record.
- Ability to pass required drug testing and criminal background screening.
- Ability to lift up to 10 pounds occasionally.
- Two (2) years of customer service or public‑facing experience preferred.
- Smith Driver Trainer Certification preferred or able to obtain.
- Employee Stock Ownership Plan (ESOP): ALL employees are owners & benefit from profits earned
- Competitive pay: PLUS paid holidays, bereavement, parental, medical, and military leave
- Multiple office locations to work from: Stick close to home or travel for a change of scenery
- Growth opportunities & training: Grow confidently in your career with our mentoring & training programs
- Professional development: Tuition reimbursement, early career professional program, online courses & more
- Work that makes a difference: See the direct impact your work has communities we serve, which is most like a community you live in.
- Collaborative, supportive team: People to help you solve problems, cheer successes & encourage you along the way
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