HVAC Service Team Lead

Lead and supervise HVAC service technicians performing installation, repair, replacement, and maintenance of commercial HVAC and refrigeration systems

Manage turnkey HVAC service projects from diagnosis and proposal through completion and system commissioning

Coordinate service calls, equipment replacements, and repair projects to ensure minimal disruption to customer operations

Diagnose complex HVAC system issues including rooftop units (RTUs), chillers, split systems, heat pumps, air handlers, and building control systems

Direct installation and replacement of major HVAC components including compressors, motors, coils, ductwork, and control systems

Ensure all HVAC service and installation work complies with OSHA regulations and applicable building codes

Monitor job progress, technician productivity, and service quality to ensure projects meet timelines and performance expectations

Coordinate procurement of equipment, materials, and replacement components necessary for turnkey service projects

Communicate directly with customers regarding system performance, repair recommendations, project timelines, and service outcomes

Review service documentation, job reports, and maintenance records to ensure accurate reporting and billing

Provide technical guidance and mentoring to technicians, supporting skill development and troubleshooting assistance

Perform advanced diagnostics, system testing, and commissioning to verify proper HVAC system operation after repairs or replacements

Support preventative maintenance programs to improve equipment reliability and reduce long-term service costs

Maintain company service vehicles, tools, and equipment used for HVAC service operations

Minimum 7 years of commercial HVAC service experience

3+ years of leadership of supervisory experience in HVAC service or field operations

Strong knowledge of commercial HVAC equipment including rooftop units, split systems, chillers, air handlers, refrigeration systems, and building automation controls

EPA Section 608 Certification required

Ability to diagnose complex HVAC mechanical and electrical issues

Experience managing service technicians and coordinating field service operations

Valid driver’s license and ability to travel between commercial service locations

Technical training, trade school certification, or HVAC license preferred

HVAC system diagnostics and troubleshooting

Commercial HVAC installation and repair expertise

Team leadership and technician supervision

Project coordination and turnkey service management

Customer service and client communication

Preventative maintenance planning

Electrical and mechanical system troubleshooting

Safety management and regulatory compliance

Time management and scheduling

Documentation and service reporting