Front Office & HR Support Coordinator

Accentuate Staffing is seeking a Front Office & HR Support Coordinator to join one of our clients in Raleigh, NC. The Front Office and HR Support Coordinator position serves as the first point of contact for organization, providing professional front desk support, excellent customer service, and administrative assistance. This position also supports human resources functions and assists with services to ensure the efficient and professional operation of the office.

Responsibilities:

• Handles all office receptionist duties in an efficient and timely manner, including welcoming, greeting, and directing all visitors with a warm smile, assisting customers, accepting deliveries, promptly answering and screening phone calls, and routing calls.
• Consistently provides exceptional customer service in a friendly, professional, courteous, proactive, and remarkable manner to all customers (internal and external) with a cooperative attitude and understanding demeanor; maintains positive and productive working relationships with all internal and external customers; handles challenging situations tactfully and professionally. Responds timely to all requests, inquiries, and questions.
• Reports to work on time and consistently according to the established work schedule; reports to meetings, events, activities, etc. before the scheduled time; ensures that all visitors, customers, vendors, and others are processed in and out properly.
• Handles mail distribution and ordering and maintaining office supplies.
• Maintains a general and current working knowledge of  the organizations personnel and their functions to aid in the proper direction of calls, visitors, messages, and packages, and assists with related requests.
• Handles sensitive and confidential information with discretion – NDA’S.
• Assists the HR team with administering rewards for team member celebration events, such as anniversaries, life events (marriages, birth of child), service awards, etc.
• Coordinates with the Party Planning Committee (PPE) on culture and engagement related activities to help promote a positive and people-centric work environment.
• May assist with planning, coordination and execution of events, food and beverage setup for sales meetings.
• Assists the HR team with other administrative tasks as assigned.

Requirements:

• Associates Degree
• Previous HR Admin experience and experience with NDA’s
• Experience managing  office vending machine ordering  & maintenance requests
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Previous front desk and administrative support experience.
• Proficient with Microsoft Office Suite or related software.
• Maintain a personal and confidential relationship with the human resources team.
• Must be willing to learn new programs, software, and tools.
• Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
• Demonstrate commitment to providing excellent service to internal and external team members.
• Be comfortable working independently and in a team environment.