Dynatrace Lead SRE - Austin, TX / Charlotte, NC

Job Title: Dynatrace Lead SRE
Location: Austin, TX / Charlotte, NC (Charlotte preferred)
Duration: 1 Year Contract

Job Description:
We are currently seeking a highly skilled SRE hands-on Lead Engineer with solid experience in (Dynatrace and Open Telemetry) to help lead transformational initiatives within IT operations, encompassing development as well.
As a crucial figure in this role, you will participate/help designing and implementing cutting-edge SRE solutions, driving the transformation of IT operations organizations to adopt an engineering-centric approach.

Responsibilities:
Participate in design, architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.
Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools.
Experience instrumenting OTEL Framework for .Net and Java applications.
Configure application performance monitoring (APM), infrastructure monitoring, synthetic monitoring, RUM, and log monitoring.
Integrate Dynatrace with CI/CD pipelines, alerting tools, ITSM systems, and incident automation frameworks.
Tune alert thresholds, baselines, and AI-driven anomaly detection to reduce noise and improve actionable insights.
Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)
Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.
Define best practices and principles for SRE, including monitoring, alerting, and automation.
Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.
Implement monitoring systems to assess the performance of applications and infrastructure and proactively identifying areas for optimization.
Ability to develop close relationship with other operational teams to integrate SRE practices and drive overall operational improvements across enterprise.
Stay up to date on industry trends, new technologies, and best practices in SRE and applying relevant advancements to the organization.
Ability to build strong working relationships across different levels, client focus mindset.

Qualifications:
Around 10-12 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation
Own the design, configuration, deployment, and optimization of Dynatrace for enterprise-wide observability.
Extended experience instrumenting OTEL Framework.
Hands on experience with Dynatrace Plug-and-play observability modules (OKit) development for Observability Developers Java and .Net applications.
Define monitoring standards, best practices, and governance to ensure consistency and scalability.
Strong skills in APM, distributed tracing, synthetic & real user monitoring, log monitoring, and Davis AI configuration.
Experience to deploy and tune OneAgent, build end-to-end PurePath tracing, and leverage Smartscape topology for proactive performance monitoring and root-cause analysis.
Experience integrating Dynatrace with incident management, automation, and cloud platforms (AWS, Azure, GCP).
Strong problem-solving skills and ability to work in cross-functional, fast-paced environments.
Collaborate with application and infrastructure teams to troubleshoot performance issues and implement permanent fixes.
Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.
Strong hands-on experience with any Cloud Technology (AWS): Control Tower, Project Setup, Creating Accounts, RDS, SSO
Solid understanding and hands on experience with Docker/Kubernetes
Should have good experience with Linux Commands, GitLab CICD Setup and Terraform (state management, etc)
Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK, with pref. for APM (Dynatrace).
Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.

Good to have:
Any of the relevant professional certifications Certified Site Reliability Engineer (CSRE), Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer Professional, Google Cloud Professional; DevOps Engineer