Certified Medical Assistant - Uptown Primary Care

Tryon Medical Partners
Charlotte, NC

Certified Medical Assistant - Uptown Primary Care


General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.

(Regulatory Notes: Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.)

(This is a full-time position that will support the Primary Care team at Uptown, Tuesday to Friday 7:30 am to 4:30 pm)

Primary Job Responsibilities/Tasks may include, but not limited to:

Patient care responsibilities include:
  • Escort patients to exam rooms/procedure room, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines , other physical examination preparations and document all information in patient’s chart .
  • Assist patients as needed with walking transfers, dressing, collecting specimens .
  • Perform nursing procedures under supervision of physician or physician assistant .
  • Assist physician and physician assistant in exam rooms .
  • Give instructions to patients/families as instructed by physician or physician assistant .
  • Serves as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction.
    • Collect information and process messages from patients and front office staff to physicians and physician assistants.
  • Clinical pharmacology; drug administration through various routes except IV’s including injections;
  • Assists with minor surgery including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal.
  • Administers injections .
  • Instructs patients with assistive devices, body mechanics, and home care;
  • Initiate laboratory procedures in accordance with Occupational Safety and Health Administration (OSHA) guidelines and quality control methods;
    • CLIA-waived testing;
    • Capillary punctures and venipunctures;
    • Specimen handling such as urine, throat, vaginal, stool, and sputum;
  • Initiates electrocardiography testing including mounting.
  • Schedules appointments and referrals. Follows-up to insure completion of physician orders.
  • Medication refills.
  • Lab reconciliation.
  • Complete forms and prior authorizations for medications.
  • Monitor and check assigned Athena boxes and other assigned boxes for coverage.
  • Work at different Tryon office locations as needed.
  • Other duties as assigned.


Clerical responsibilities include:

  • Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
  • Ensures all related reports, labs and information is available in patients’ medical records prior to their appointment.
    • Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
    • Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
  • Obtains and sends patient medical records to support seamless care delivery.
  • Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
  • Obtains lab/X-ray reports, hospital notes, referral information, etc.;
  • Completes forms/requisitions as needed;
  • Schedules physician and ancillary appointments;
  • Updates charts to ensure that information is complete and filed appropriately.
  • Alerts physician when chart is incomplete or is has not been completed within established time standards.


Environmental/logistical responsibilities include:

  • Checks schedules and organizes patient flow;
  • Sets up instruments and equipment according to department protocols;
  • Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control;
  • Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving;
  • Cleans sterilizer according to scheduled maintenance program and keeps appropriate records;
  • Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies;
  • Completes biohazard waste disposal and monitoring;
  • Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)


Requirements:

Education:
  • High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
  • Medical Assistant certification preferred.
  • Maintain American Heart Association or American Red Cross BLS certification.
  • Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
  • Completion of TB test will be required.


Experience:

  • Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
  • Electrocardiogram (EKG).
  • Vital signs, venipuncture, capillary, and injection.
  • E.H.R. utilization.
  • Serving customers in person and on the phone


Physical Requirements:

  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computer for long periods of time.

Posted 2025-11-05

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