Package Center Manager
- Independently manage and supervise the Package Center Operations, ensuring efficient handling of over 170,000 packages and 110,000 letters annually.
- Lead and mentor a team of 40+ student employees, and seasonal temporary staff, providing guidance, training, and support to maintain high-quality service standards.
- Prioritize communication with residents on all mail-related matters, addressing their concerns promptly and professionally.
- Create work schedules for student and temporary staff to optimize coverage and service levels.
- Act as the Facility OS Package Software Administrator, ensuring seamless operations and compliance with Federal Mail Regulations.
- Facilitate comprehensive training programs for student, temporary, and professional staff, including adherence to Federal Mail guidelines, fire safety, and Environmental Health and Safety standards.
- Collaborate with housekeeping, external carriers, and facilities to streamline operations and enhance efficiency.
- Maintain accurate accounting and inventory records.
- Oversee the hiring process for student and seasonal temporary staff ensuring a capable and motivated workforce.
- Summer duties may include the continued management of a Package Center, assisting with the management of summer conference and guest housing, or other functions as needed.
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