Cluster Hotel Sales & Service Coordinator
•You will be responsible for sales and revenue generation for segments assigned by the Director of Sales.
•You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brand and company.
•You will maintain positive relationships with the management company, property owners, and clients.
•You will support guest experience and satisfaction in all operations.
•You will act as the face of the property by being actively involved in the local community.
•Check emails and voicemails daily.
•Review McKibbon Hospitality's daily report.
•Participate in Daily Sales Stand-Up or as directed by the Director of Sales.
•Review daily Delphi calendar (account, group, and function traces).
•Review Delphi task manager for past-due traces.
•Enter all sales activities into Delphi (traces, QIC, lost business).
•Review assigned hotel(s) in-house guest ledger/arrival list.
•Research and prospect leads assigned.
•Prospect to set appointments/joint appointments/tours.
•Proactive sales efforts on new and existing accounts as assigned by the Director of Sales.
•Greet all assigned in-house meetings.
•Set-up/maintain group block on group/function schedules.
•Provide knowledgeable input to operations team to assist in the creation of the Budget Workbook.
•Attend sales training as recommended by your general manager and Director of Sales Requirements/Preferences:
•Associates/Bachelor's degree preferred
•1 year minimum experience in hotel sales preferred
•Previous hotel management experience within other disciplines (highly desired)
•Preferred experience with major brands such as Marriott, Hilton or Starwood
•A proven track record of meeting sales goals
•The ability to actively support operational teams
•The ability to implement and maintain all sales documentation
•The ability to make revenue management decisions to effectively grow market share
•The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits
•Computer Skills: Word, Excel, PowerPoint
•Experience with Delphi Standard and Essentials or Delphi Advance (FDC) (highly desired) Ideal Skills & Qualities:
•Excellent communication and problem-solving skills
•The ability to ensure that hotel policies and brand standards are followed
•Strong computer acumen Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates:
- Comprehensive benefits package including medical, dental, and vision
- Life insurance
- Pet Insurance
- Short and long-term disability
- Paid time off and holidays
- Tuition assistance
- Competitive Compensation with incentives (incentives vary by position)
- 401K Savings Plan with 50% matching funds
- Associate referral program
- Brand and company training classes, workshops and conferences for career growth and development (varies by position)
- Fundraising matching funds program
- Team volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
Recommended Jobs
Automotive Technician
Minimum Education/Experience: High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. License or Certification Required by Statute or Reg…
Accounts Payable Manager
Req ID: 1742 Full-Time/Part-Time: Full-Time MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer i…
PARALEGAL
Gardner Skelton PLLC is a boutique law firm based in Charlotte, North Carolina. Our primary practice areas are employment law, business litigation, construction litigation, corporate advice and cou…
Welder II (TIG) - 2nd Shift
**Date Posted:** 2025-12-10 **Country:** United States of America **Location:** HSK02: Kidde Aerospace 4200 Airport Drive,NW, Wilson, NC, 27896 USA **Position Role Type:** Onsite **U.S. Citizen, U.S. …
E-commerce Warehouse Operations Team Lead
Job title: E-commerce Warehouse Operations Team Lead Department: Amazon – 501/Internet Sales - 002 Reports to: E-commerce Director FLSA Status: Non-Exempt Job Summary: This is an intermedia…
Experience Mountain Views While Saving Lives in Marion!
Registered Nurse - Intensive Care - ICU - Travel - (ICU RN) Embrace the beauty of Marion, North Carolina, as a travel ICU nurse, where you’ll care for mixed acuity patients in a picturesque 30-bed co…
Occupational Therapy Assistant / COTA / OTA
Broad River Rehab is Growing!! Broad River Rehab has a GREAT, Full-Time opportunity for Certified Occupational Therapy Assistant (COTA). Certified Occupational Therapy Assistant (COTA) - Full Tim…
Data Domain Architect Lead- Operations Product
Job Description Do you have a strong background in data analysis, particularly with Alteryx workflows, and relational database skills to interpret and reverse engineer legacy processes? Our team i…
Front Desk
Are you looking for a career with a company who has revolutionized the fitness industry? Then look no further than Planet Fitness! Planet Fitness is one of the largest and fastest growing franchisors…
Lead Cook - Victory Junction
The Lead Cook is responsible for cooking and preparing food using standard recipes and production guidelines while following food safety, food handling, and sanitation procedures. The individual in t…