Contents Technician

Paul Davis of Piedmont, Triad West, & Mountain Regions, NC
Granite Falls, NC

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
  • 401(k)
  • Paid time off
  • Training & development
Paul Davis provides professional residential and commercial property emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis professionals are available 24/7 to clean up and repair property.

Why Paul Davis? Join the leading restoration team to help us be THE difference-maker in the communities we serve while delivering exceptional results. We are a purpose-driven business, focusing on our Vision, Mission, Values and Paul Davis 10 Serving Basicsthis is how we will win.

Our Vision: To provide extraordinary care while serving people in their time of need
Our Mission: To provide opportunities for Great People to deliver Best in Class Results
Our Values Deliver what you promise. Be Direct with Respect for the individual. Have pride in what you do. Practice continuous improvement. Do what it takes to win.

Reports To: Contents Supervisor

What does a Contents Technician with Paul Davis do?
  • Serve others within your community in their time of need
  • Make a difference for others that have had a disaster strike their property
  • Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
  • Be empathetic and show a sense of urgency while communicating through modern technology
Responsibilities:
  • High level performance of contents cleaning and restoration services, including the use of Esporta machines for soft goods and ultrasonic cleaning systems for hard goods, according to Paul Davis and industry specifications under the supervision of the Contents Manager.
  • Pack, label, transport, store, and unpack customer personal property with care and accuracy, ensuring all items are handled respectfully and documented properly.
  • Focus and dedication to providing excellent customer service, maintaining professionalism and empathy when interacting with clients who have experienced property loss.
  • Maintain a clean, properly stocked, and organized contents cleaning area, warehouse, and company vehicle.
  • Be accessible by phone and participate, as necessary, in the on-call schedule for emergency contents services.
  • Assist in inventory management, including photographing, cataloging, and tracking customer items using company software.
  • Perform deodorization and specialized cleaning techniques to remove smoke, soot, and odor from various types of personal property.
  • Assist in warehousing and facility-related tasks when necessary, including general cleaning, organizing supplies, and maintaining equipment.
  • Follow all safety protocols and wear appropriate personal protective equipment (PPE) during all job functions.
  • You will assist other team members as you see opportunities arise and be a leader for the team when needed.
Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
  • Paid training
  • Health, dental and vision insurance
  • Referral program
  • Great culture and team dynamic
Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Fluent in English
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Ability to lift up to 50-100 LBS frequently, must be able to squat, stand and climb stairs and ladders
  • Attention to details
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

Pre-Employment Testing:
As part of our commitment to maintaining a safe and compliant workplace, employment offers are contingent upon the satisfactory results of a background check and 10-panel drug screening.

We support and hire Veterans and we are an Equal Opportunity Employer!

Posted 2025-07-30

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