Bilingual Community Mental Health Program and Operations Coordinator

Job Description

Job Description

Salary: Annual salary starting at $48,000

Would you like to join a growing, compassionate team of people who share a vision for a brighter future? El Futuro is the leading provider of behavioral health treatment to Latino families in North Carolina. Our mission is to nurture stronger familias to live out their dreams.

El Futuro is currently hiring a full-time Bilingual Community Mental Health Program and Operations Coordinator to support the operations of the Mentes Fuertes (Strong Minds, Strong Communities) Program, which provides vital mental health support to the Latino community across multiple counties in North Carolina through the expertise of trained Community Mental Health Workers (CMHWs). The ideal candidate has strong organizational and coordination skills, attention to detail, and experience working in a fast-paced environment.

This position works a regular schedule of 37.5 hours per week; 3 days in-person, 2 days remote with the possibility of travel one time per week to program sites in Durham, Wake, Orange and Chatham County; Schedule includes flexibility to work evenings and weekends. Must be available for Friday morning meetings 9:00-11:00am (mostly virtual).

The annual salary for this position starts at $48,000.00, based on experience.

El Futuro provides employer paid medical, dental, vision, life, and long-term disability; 403B matching; generous PTO and paid holidays; paid family medical leave; paid parental leave; and stipend and paid time off for professional development.

ESSENTIAL FUNCTIONS

The Community Mental Health Program and Operations Lead performs a wide range of functions including, but not limited to the following:

Program Coordination Functions:

• Schedule and assign participants to Community Mental Health Workers (CMHWs).

• Provide daily coverage for the Walk-In Clinic (WIC), ensuring smooth flow of participants and support for program staff.
• Conduct screener calls with participants and document results in a timely manner.
• Provide logistical and administrative support for program activities (e.g., preparing materials, coordinating technology, ensuring manuals are printed).
• Support trainings and meetings by managing logistics and technology needs.
• Help track program deliverables and timelines to ensure goals are met.
• Collaborate with the Mentes Fuertes Program Manager to address issues and adapt as needed.

GENERAL RESPONSIBILITIES OF EL FUTURO STAFF

• Participate in meetings and organizational related activities as directed by the supervisor, which may include All Staff Meeting, Individual Supervision, participation on a committee, or other activities.
• Play an active role in the continued development of El Futuros work via participation in fundraising and other agency-wide activities.
• Engage in learning opportunities through La Mesita, El Futuros training platform and network of bilingual providers in North Carolina, or through other appropriate career development opportunities.

EDUCATION and/or EXPERIENCE

• Bachelors degree in Social Work, Psychology, Public Health, or related field; OR equivalent training and experience.
• Minimum 2 years of experience working in community-based or mental health programs.
• Experience coordinating programs or logistics.
• Experience in relationship building with diverse stakeholders and community organizations.

KNOWLEDGE, SKILLS, ABILITIES

• Required: Fully bilingual in English and Spanish.
• Demonstrated organizational and coordination skills.
• Ability to manage multiple tasks and priorities with attention to detail.
• Able to work independently and collaboratively as part of a multidisciplinary team.
• Alignment with El Futuros mission to nurture strongerfamiliasto live out their dreams.
• Alignment with El Futuros values: Calor Humano, Trust, Resilience, Belonging, and Community.

WORK ENVIRONMENT

• Hybrid role with 3 days per week in-person and 2 days per week remote work.
• Required: travel to program counties, including Durham, Orange, Wake and Chatham.
• Work schedule includes availability to work evenings and weekends to support program staff.

To apply, submit your cover letter and resume.

El Futuro is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category. El Futuro is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply.