Automotive Service Manager (Smithfield)

1109 North Brightleaf Blvd., Smithfield, NC 27577

Automotive Service Manager

RARE OPPORTUNITY!

$150,000+ a Year for the Right Candidate!

Dealership Service Manager Experience Required

MOPAR Experience Preferred
DealerTrack & DMS Experience Required

Lead a High-Performing Service Team!

Deacon Jones CJDR is looking for an experienced Automotive Service Manager to lead our service department, drive customer satisfaction, and oversee daily operations. The ideal candidate is a strong leader with dealership service management experience who can motivate a team, maintain efficient workflows, and ensure every customer receives the high-quality care vehicle owners expect.

Why Work for Deacon Jones CJDR?

For over 40 years, Deacon Jones CJDR has been a trusted, family-owned dealership rooted in excellence and community values. Heres what makes them stand out:

• Family-Owned Legacy : Built on integrity and authentic customer care, the Deacon Jones name is synonymous with trust across North Carolina.
• Our motto is: 'We Treat You How We Would Like to be Treated'.
• The Deacon Jones Advantage : Employees and customers alike benefit from exclusive perks, including repair coverage for the first year or 15,000 miles.
• Certified Technicians & OEM Parts : Work alongside professionals who prioritize quality and precision, using genuine Mopar parts to keep vehicles in peak condition.
• Customer-First Culture : The team is committed to making every experience seamless and stress-free, backed by knowledgeable staff and flexible financing options.
• Community Engagement : With deep ties to Smithfield and surrounding areas, Deacon Jones CDJR supports local causes and fosters a welcoming, respectful workplace.

We offer:

• $150,000+ for the right candidate!
• Medical, Dental and Vision Insurance
• Employee purchase program
• Paid Vacation / Sick time
• Opportunity for advancement

Responsibilities Service Manager:

• Oversee daily service department operations to ensure efficiency, profitability, and customer satisfaction
• Lead, mentor, and motivate service advisors, technicians, and support staff
• Monitor service performance metrics (CSI, productivity, profitability) and implement improvements
• Drive a customer-focused culture by ensuring clear communication, accurate estimates, and timely service delivery
• Partner with Parts, Sales, and Fixed Ops leadership to achieve dealership goals