District Manager [Area Coach]

Job Description

Job Description

About Us

At first glance, South Block might look like just an amazing juice bar - and we are! But our mission goes far beyond smoothies and açaí bowls. We’re here for something bigger.

Our purpose? To Make People Feel Awesome!

We exist to uplift. Whether it’s brightening someone’s day, energizing their week, or inspiring positive change, we believe the energy we put into the world matters. Even small acts of kindness can make a big impact.

At South Block, we celebrate the awesomeness in every person and the good we can achieve together. From fist bumps and handcrafted smoothies to supporting local causes, we lead with purpose and heart.

Our Core Values:

• Believe in Yourself. It starts with you. BE YOU! Believe in your own unique abilities.
• Spread Good Vibes. Make meaningful connections and make people feel awesome…We LOVE smiles and fist bumps!
• Small Acts Have Big Impacts. Little things you do every day will end up making a big difference.
• We Are One Block. We celebrate what makes us all different, but recognize that together, we are one community.

When you join South Block, you’re not just joining a team, you’re helping make a difference - one Block at a time.

About the Role

As an Area Coach at South Block, you’ll oversee and support the daily operations of multiple store locations. This hands-on leadership role is ideal for someone who enjoys developing people, building strong teams, and driving results.

You will play a key role in ensuring each store delivers an exceptional guest experience, maintains high standards for product quality and operations, and upholds the culture and values that make South Block unique.

Key Responsibilities:

• Lead, mentor, and support store managers [head coaches] and their teams across multiple locations to drive performance and engagement.
• Ensure every store consistently meets South Block’s standards for exceptional guest service, cleanliness, and product quality.
• Monitor store performance metrics, identify opportunities for improvement, and implement effective action plans.
• Oversee inventory, ordering, and supply management to keep all locations fully stocked and operating smoothly.
• Foster a positive, inclusive work environment that promotes teamwork, accountability, and professional growth.
• Conduct regular store visits and operational audits to ensure compliance with company policies and brand standards.
• Develop and execute strategies to boost sales, enhance guest experience, and increase customer loyalty.
• Respond to customer feedback and resolve issues with professionalism, urgency, and care.
• Collaborate with senior leadership to establish goals, set clear expectations, and support store-level success.

Job Requirements:

• Must have 3+ years of proven experience in a multi-unit management role, within the food and beverage industry.
• Strong leadership skills with a demonstrated ability to develop and manage high-performing teams.
• Excellent communication and interpersonal skills, with the ability to inspire and connect with diverse teams.
• Proficient in analyzing financial reports and performance metrics to drive results.
• Highly organized, with strong problem-solving abilities and attention to detail.
• Willingness and ability to travel regularly between store locations.
• Willingness to work a flexible schedule, including availability to work weekends, evenings, and holidays.

What We Offer:

• Quarterly Bonuses + Long-Term Incentives
• Medical, Dental, and Vision Insurance
• HSA account with employer contributions
• Flex Paid Time Off
• FREE South Block food!
• Casual Work Environment
• Technology Stipend

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