Director, Development Operations IT Business Partner

Incyte Corporation
Wilmington, NC
Overview:

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.

The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

Job Summary (Primary function)

The Director, Development Operations IT Business Partner leads the assigned business technology strategy development, solution identification & implementation, ongoing operational support, risk management, and relationship management for the Development Operations department. Reporting to the Senior Director, Development Operations IT Business Partner, the role serves as a business relationship link between the Development Operations organization and IT, and brokers business technology needs on behalf of the business area with the various leaders in the IT organization to design, implement, and continuously improve the business area’s technology portfolio. The role functions as a thought partner and solution delivery specialist who leverages technology to improve the efficiency and effectiveness of our scientists and clinicians through the reliable use of technology tools.

Essential Functions of the Job (Key responsibilities)

· Plan and direct the design, development, maintenance and support of systems implementations, upgrades, and ongoing technology operations with third-party solution providers and Development Operations stakeholders.

· Coordinate activities with other IT teams as needed to provide seamless service to assigned business area.

· Act as the key liaison across all functional areas, including business units, IT, and external vendors.

· Work with business leadership in the efficient and cost-effective delivery of strategic systems solutions.

· Manage assigned resources appropriately so that project timelines and defined support objectives are met.

· Perform technical/business analysis and prepare recommendations and business plans as needed.

· Possess broad knowledge of technical and business resources and use them to effectively coordinate team members and external resources.

· Create consensus with other functions as to the timing of solution introductions and withdrawals.

· Develop and implement solution frameworks, roadmaps, and strategies to ensure successful introductions across the organization.

· Oversee the launch of solutions and maximize the positive impact on the organization.

· Identify and evaluate new solution opportunities to address unmet internal and external customer needs.

· Define, measure, and report appropriate metrics related to operational support of assigned business areas.

· Collaborate with other business and IT teams to ensure solution compatibility with company standards.

· Manage direct report IT team (if applicable), including identification and development of staff.

· Participate in strategic and budgetary planning processes.

· Participate in the pursuit of new solutions and evaluate the applicability of and effectiveness of current solutions.

Qualifications (Minimal acceptable level of education, work experience, and competency)

· Bachelor’s degree or equivalent business experience.

·10 or more years of IT and business / industry work experience.

· Must be an IT subject matter expert in the assigned business area.

· Experience in pharmaceutical or relevant life sciences environments.

· Strong understanding of assigned business unit to include their business drivers for success, processes, and approaches to business models.

· Hands-on experience implementing any of the following industry leading technology platforms/solutions – Veeva Clinical Operations and Oracle Seibel CTMS – or familiarity with clinical Trial feasibility, recruitment and trial execution platforms.

· Ability to perform strategic thinking and planning.

· History of operational execution excellence, including management of relevant teams.

· Effective written and verbal communication skills to a variety of business and technical audiences.

· Ability to establish and maintain strong relationships.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We Respect Your Privacy

Learn more at:

The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate.

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here .

You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work.

You can learn more about Incyte’s data protection practices here . By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte’s data protection officer, and your supervisory authority (if applicable).

Please contact [email protected] if you have any questions or concerns or would like to exercise your rights.

Posted 2025-11-06

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