IT Technician

Charlotte, North Carolina, United States

At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you won’t just be fixing technical issues; you'll be the go‑to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you.

What's in It for You?

• Competitive Pay We appreciate your skills and make sure you are compensated fairly.
• Fully Remote Work from wherever you're most productive while staying connected with an awesome team.
• Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered.
• Career Growth We invest in our people. Get access to training, certifications, and development opportunities.
• Paid Time Off & Holidays Work-life balance matters. Take time off when you need it.
• Tech Stipend Well make sure you have the tools you need to do your job.
• A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving.

What You'll Be Doing

• Helping employees with IT issues hardware, software, networks, and everything in between.
• Setting up and maintaining accounts, security settings, and company devices.
• Installing software, troubleshooting bugs, and keeping things running smoothly.
• Working with the IT team to improve systems and make things more efficient.
• Teaching employees IT best practices so they can work smarter.
• Keeping track of IT requests, solutions, and processes to build a strong knowledge base.

What We are Looking For

• 2+ years of experience in IT support, help desk, or a similar role.
• Strong troubleshooting skills with Windows, macOS, and cloud‑based apps.
• Experience with remote desktop tools, VPNs, and IT security best practices.
• Ability to explain tech stuff in a simple, easy-to-understand way.
• A problem-solver who thrives in a fast-paced environment.
• A team player who enjoys working with others and sharing knowledge.

Why You'll Love Working Here

At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies.

Ready to be part of a team that values you? Apply now!