Account Manager - Charlotte

Join Buildingstars, a nationally recognized company that offers a rewarding career path, unlimited earnings potential, and a dynamic work environment. As a leading organization in the commercial cleaning industry, we have consistently been recognized by Inc 5000, Entrepreneur Franchise 500, and have received the Top Workplace Award for the 8th consecutive year in 2025.

We are currently seeking an experienced Account Manager to join our growing team at our Charlotte regional office. If you excel at developing and maintaining customer relationships, driving brand loyalty, and meeting key performance indicator (KPI) goals, then this is the perfect opportunity for you!

At Buildingstars, we value our employees and offer a competitive compensation package, including:

• Base salary, uncapped commission, and bonus, with projected first-year earnings between $56,000 and $70,000
• Company-issued car that can also be used for personal use, along with a fuel card, insurance, and maintenance coverage
• Company-issued cell phone and tablet device
• Comprehensive benefits package including health, dental, vision, and life insurance, a matching 401k, paid time off, and paid holidays

As an Account Manager, your responsibilities will include:

• Being the main point of contact for client concerns, needs and requests
• Building and strengthening client relationships to establish long-term partnerships and achieve KPIs
• Engaging with customers on-site on a daily basis
• Providing coaching and support to our franchise owners for business development
• Coordinating the start-up of new accounts
• Developing a deep understanding of our services to effectively upsell and cross-sell to existing customers

To qualify for this position, you should have:

• A Bachelor's Degree or equivalent experience
• Previous experience in account management, customer service, or sales
• A stable work history
• Exceptional relationship management and problem-solving skills
• Strong organizational and time management abilities, with the capacity to handle multiple projects simultaneously
• Excellent written and verbal communication skills
• Strong attention to detail

Please note that successful completion of a background check, education verification, and reference checks are required before employment.

Buildingstars is an Equal Opportunity Employer, providing equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Join Buildingstars today and be part of a team that values your skills, provides growth opportunities, and rewards your dedication!