Shift Leader - Cart Staff

The Club at 12 Oaks
Holly Springs, NC

The Club at 12 Oaks

Shift Leader: Golf Cart Attendant.

Days: Monday-Sunday | Morning/ Afternoon & Weekend Availability Required.

About the Job:

The Club at 12 Oaks is seeking a friendly and enthusiastic Golf Cart Shift Leader to join our team. The successful candidate will provide exceptional service to our members & guests, assist in golf shop operations, and support our player services. This role is perfect for someone with a passion for golf and a desire to work in a dynamic and customer-focused environment.

Experience Required:

Qualifications, Experience, and Skill Requirements:

  • Friendly and positive personality.
  • Strong communication and interpersonal skills.
  • Basic computer skills, including familiarity with POS systems and Microsoft Office.
  • Ability to pick up Northstar POS system quickly.
  • Dependability and a strong work ethic.
  • Knowledge of the game of golf is preferred.
  • Supervising a team of cart staff during shift.


Position Responsibilities:

  • Process customer reservations for members & guests of the golf course.
  • Provide customer service to arriving members & guests to expedite the check-in process.
  • Arrange and display golf shop inventory as necessary and directed.
  • Process green and cart fees, as well as other revenue, and process them in the POS system as trained.
  • Issue receipts for member & guest purchases.
  • Take messages for staff or guests.
  • Assist in packing and unpacking inventory and golf operations supplies.
  • Assist in the reconciliation of cash and accounts receivable charges at the end of the day.
  • Perform related duties as assigned by the supervisor or manager.
  • Ensuring Range, Carts and service to the membership is to standard deemed by Director of Golf and Golf Professionals.
  • Shift Leader that are responsible for day to day operations amongst cart staff.
  • Relaying and being a direct line from Supervisors to Cart Staff.


How to Apply:

If you are a customer-focused individual with a passion for golf, we encourage you to apply. Please submit your resume and a brief cover letter explaining your qualifications and interest in the position.

The Club at 12 Oaks is an equal-opportunity employer and welcomes applicants from all backgrounds.


About The Club at 12 Oaks:

Our Course - The 12 Oaks course is a masterpiece of modern design. Created by the legendary Nicklaus Design Group, it weaves through nature, flowing past hardwoods, pines, wetlands, and streams. At its opening in 2008, Golf Digest counted us among the nation’s Best New Courses, while The North Carolina Golf Panel magazine named us the Best New Course in the state. Our Community - We’re committed to our members on and off the course, with a wide variety of high-end amenities and social events for every age group. At the centerpiece of our community is an elegant colonial-style clubhouse with an upscale bar, members-only dining room, and a large patio overlooking the greens. Meet your friends for dinner at our award-winning gourmet kitchen, or bring your kids to our stunning pool pavilion and waterslide. From upscale wine tastings to themed family dinners, there’s always a reason to be at the Club.

About The Club at 12 Oaks:

Our Course — The 12 Oaks course is a masterpiece of modern design. Created by the legendary Nicklaus Design Group, it weaves through nature, flowing past hardwoods, pines, wetlands, and streams. At its opening in 2008, Golf Digest counted us among the nation’s Best New Courses, while The North Carolina Golf Panel magazine named us the Best New Course in the state. Our Community — We’re committed to our members on and off the course, with a wide variety of high-end amenities and social events for every age group. At the centerpiece of our community is an elegant colonial-style clubhouse with an upscale bar, members-only dining room, and a large patio overlooking the greens. Meet your friends for dinner at our award-winning gourmet kitchen, or bring your kids to our stunning pool pavilion and waterslide. From upscale wine tastings to themed family dinners, there’s always a reason to be at the Club.

Posted 2025-08-12

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