Broker Specialist - Wilmington, NC

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

We are hiring a Cold Chain Broker Specialist in our Wilmington, NC office

Schedule Monday-Friday 8 AM - 5 PM . Salary positions hours vary based on business needs
Direct hire. Full benefits package! 15 days of PTO!

Maersk Brokerage is seeking a highly competent, knowledgeable, and dedicated Drayage specialist to join our team as a Broker Specialist in our Wilmington, NC Cold Storage Facility. In this role, you will be responsible for delivering exceptional service to both internal and external clients and carriers. Your in-depth knowledge of company products and programs, coupled with effective communication and team management skills, will be essential to your success.

Responsibilities:

• Cultivate and maintain strong relationships with carriers, focusing on Drayage services, and leveraging your extensive knowledge of port operations and associated logistics.

• Proactively research and resolve freight and billing issues related to shipments, utilizing your expertise in port logistics and brokerage to ensure smooth and efficient operations.

• Maintain regular and effective communication with carriers and brokerage leadership, contributing to collaboration and alignment of goals.

• Track and trace shipments daily, employing your knowledge of drayage and port operations to monitor and ensure timely delivery and adherence to quality standards.

• Efficiently schedule pick-up and delivery appointments, optimizing resources and ensuring timely service for our clients.

• Facilitate pricing strategies by engaging carriers, conducting negotiations, and performing market analyses for both drayage and over-the-road (OTR) services.

Requirements:

• Demonstrated expertise and experience in Drayage, exhibiting comprehensive knowledge of port operations, drayage, and brokerage.

• Proven track record in the Logistics/Trucking industry, showcasing your ability to navigate the intricacies of drayage and deliver exceptional results.

• Strong self-starter & self-sufficient skills, with a proven ability to achieve success without constant on-site supervision.

• Deep understanding of transportation and Drayage terms, enabling effective communication and collaboration with stakeholders.

• Excellent written and verbal communication skills, allowing you to convey complex concepts and ideas clearly and concisely.

• Proficiency in Microsoft Office Suite (Word, Excel), coupled with an aptitude for learning proprietary software and adapting to various programs.

• Detail-oriented mindset and exceptional multitasking abilities, enabling you to thrive in a fast-paced and dynamic environment.

• Strong problem-solving and time management skills, empowering you to efficiently address challenges and meet deadlines.

• Highly motivated and self-starting individual, capable of working independently and producing outstanding results without onsite supervision.

• Commitment to achieving specific Key Performance Indicators (KPIs) and upholding high performance standards.

Preferred Education and Experience:

• Associate degree in business or a related field.

• Extensive experience and familiarity with Ports and Shipyards across North America, providing valuable insights into the logistical intricacies of these operations.

• Previous experience working with Broker platforms/TMS and Online Carrier Tools and Resources, leveraging technology to optimize operations and deliver exceptional service.

• Strong negotiation skills, allowing you to effectively collaborate with carriers and achieve favorable outcomes for all parties involved.

Company Benefits:

• Medical

• Dental

• Vision

• 401k + Company Match

• Employee Assistance Program

• Paid Time Off

• Flexible Work Schedules (when possible)

• And more!

Pay Range:
$52,000 per year + incentive

*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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