Healthcare Business Analyst
Location: Charlotte, NC - Onsite
US Citizen preferred
Note: below skills are mandatory and need only local resource.
- ADO, and data querying and analytics knowledge is mandatory
- Helix analytics - Highly preferred.
We are seeking a detail-oriented and proactive Business Analyst to join our healthcare technology team in Charlotte. This role is ideal for candidates with 2–3 years of experience in healthcare IT or patient-focused applications, with a proven ability to gather requirements, write user stories, and manage tasks efficiently. Experience in working with dining or patient-facing apps in a healthcare setting is highly desirable.
Key Responsibilities:
- Collaborate with stakeholders to gather and analyze business and functional requirements.
- Translate requirements into user stories, process flows, and test cases.
- Work closely with product owners, developers, and QA teams to ensure alignment and clarity.
- Participate in sprint planning and manage story grooming sessions.
- Use task/project management tools (e.g., JIRA, Azure DevOps, Trello, or Asana) to track deliverables.
- Maintain clear and organized documentation of requirements and change requests.
- Assist in user acceptance testing (UAT) and validate test results.
- Conduct impact analysis and present findings to stakeholders.
- Focus on improving the end-user experience, especially in areas related to patient dining, meal ordering apps, or inpatient services.
- Bachelor’s degree in Business, Information Systems, Healthcare Management, or related field.
- 2–3 years of experience as a Business Analyst in a healthcare or health tech setting.
- Proven experience in writing user stories, test cases, and working in Agile environments.
- Experience with dining applications or patient meal services is a strong plus.
- Familiarity with HL7, FHIR, or EHR/EMR systems is desirable.
- Strong understanding of task and project management best practices.
- Excellent communication skills – both written and verbal.
- Ability to manage multiple stakeholders and prioritize competing demands.
JIRA, Confluence, Azure DevOps
Microsoft Office Suite (especially Excel and PowerPoint)
SQL (basic queries for data validation)
Balsamiq, Lucidchart, or similar for wireframes/process flows
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