Front Desk/Guest Service Agent
The Colonial Inn, along with S&L Hospitality, are seeking a qualified physical front desk agent with a high level of professionalism and effective decision-making. Ideal candidates must have strong interpersonal and administrative skills, the ability to work independently and provide exception service to our guests. This position will primarily be between the hours of 3pm and 11pm, weekend and holiday availability is required. Additional hours may be available for the right candidate and those with interest in other opportunities within the hotel. Key Requirements/ Qualifications:
- Successful history as a front desk agent or related customer service experience.
- Understanding of how to use hotel's Property Management Software (PMS) systems.
- Flexible schedule to meet business needs.
- Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction.
- Ability to maintain a composed, gracious and professional attitude.
- Represents the first point of contact with guests and handles all stages of a guest’s stay.
- Accommodate and anticipate guests needs, respond promptly and professionally.
- Acts as the information liaison for the property and guests using all communication avenues.
- Serve as point of contact to up to date information regarding the hotel, area attractions, and events.
- Process and collect payments, accurately adhering to all cashier procedures.
- Maintain a clean and neat front desk area.
- Eligibility to enroll in the 401(k) after 6 months of service.
- 100% match at 3% contributions, 50% up to 5%.
- Paid Time Off – Sick & Vacation
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota, North Carolina and Iowa.
- Travel discounts available through Choice Brand Hotels, Hilton, and Marriott as well as at our independent properties.
Recommended Jobs
Senior UI Designer
Job Description Job Description About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to hel…
Branch Manager
Are you passionate about Landscape, Outdoor Power Equipment and providing cutting-edge Technology Solutions... then let's talk! Our client is a leader in the Commercial Landscape industry and is looki…
Entry-Level Life Insurance Sales
Job Title: Entry-Level Life Insurance Agent State Farm Team Member | Andrea McDonough Agency | Boone, NC Start Your Career in Insurance No Experience Required | Full-Time | In-Office A…
Experienced Landscape Construction Crew Leader
Join Our Team at Gardens For Living!We are a dedicated and passionate landscape company committed to creating beautiful outdoor spaces. As an Experienced Landscape Construction Crew Leader, you will …
Fork Lift Operator
Job Description Job Description Job Title: Material Handler / Forklift Driver Location: Charlotte, NC 28273 Employment Type: Temp-to-Hire Pay Rate: $18.00/hour Schedule: Monday – Frid…
AP Analyst
Kforce has a client that is seeking an AP Analyst in Salisbury, NC. Duties and Responsibilities: * Partners with appropriate business partners to ensure applicable information is gathered and input *…
HR Coordinator
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of …
GI Locums in NC
All Star Healthcare Solutions is seeking a GI physician for locums coverage in North Carolina. Job details include: ASAP-Ongoing Clinic + Call Must have NC license EMR: Athena / McKesson …
System-Employed Family Medicine in Charlotte, NC
A huge Healthcare System with 1500 physicians and 400 practices in Charlotte, North Carolina is seeking a Family Medicine physician for an outpatient practice setting. Practice Highlights …
Dentist
If you have a “ Super GP ” mentality and believe in providing comprehensive, relationship-focused care using the latest technology, this 100% Fee-for-Service practice is for you! Located 30 minutes …