EVP of Operations (Multifamily)

Bisnow
Charlotte, NC
Our SelectLeaders client is a fast-growing, entrepreneurial startup in the multifamily property management space, focused on operational excellence, resident satisfaction, and forward-thinking innovation. As they expand their portfolio, they are seeking a highly motivated, strategic, and hands-on Executive Vice President of Operations to help shape the future of the organization.

The Executive Vice President of Operations will play a critical leadership role in building the operational infrastructure of our company. The Executive Vice President of Operations will help architect the operational framework of an AI property management company, where automation and data intelligence power every function. This includes leading a team of property and regional managers, optimizing workflows, developing new policies and procedures, and ensuring consistent execution across the portfolio. The right candidate brings strong experience in multifamily property operations, thrives in fast-paced environments, and is excited by the challenge of building and scaling a business.

Key Responsibilities:

  • Serve as a key member of the executive team, contributing to the overall company vision, strategy, and culture
  • Continue to build and scale operations by diagnosing opportunities and implementing systems, policies, and processes that support company growth
  • Lead and mentor regional and site-level teams to create a resident-focused high-performance, accountable culture
  • Recruit, develop, and retain top operational talent
  • Lead training initiatives to promote professional development and elevate property-level performance
  • Build a positive and accountable team culture grounded in shared values and high standards
  • Oversee day-to-day operations across the portfolio, ensuring properties are meeting financial, occupancy, and resident satisfaction targets
  • Identify underperforming assets and implement turnaround strategies
  • Ensure regulatory compliance and risk management protocols are maintained
  • Develop and implement company-wide policies, playbooks, and operational protocols
  • Regularly assess current workflows and recommend improvements for efficiency and performance
  • Drive operational consistency through the development of scalable, standardized procedures
  • Assess, select, and implement property management and operational technology platforms
  • Leverage data and reporting tools to enhance visibility and decision-making
  • Assess, suggest, and champion artificial intelligence capabilities, automation and modern tools to streamline back-office and onsite workflows
  • Own the P&L across the managed portfolio, ensuring top-line revenue growth and cost discipline
  • Collaborate with asset management and finance teams on budgeting, forecasting, and capital planning
  • Use data-driven insights to influence and drive proactive decision-making at the community level

Qualifications:

  • Bachelor’s degree required; MBA or related graduate degree preferred
  • 10+ years in multifamily property management, with at least 5 years in a senior leadership role
  • Deep experience managing diverse portfolios of multifamily assets
  • Strong track record in leading operational turnarounds, creating scalable systems, and building teams
  • Excellent strategic thinking, problem-solving, and communication skills
  • Highly self-motivated and adaptable; thrives in ambiguity and fast-changing environments
  • Proficiency in property management software (Yardi Voyager) and operational dashboards
  • Thoughtfulness and willingness to understand and leverage AI
  • Must be based or open to relocating to Charlotte, NC.

Benefits:

  • Competitive salary and bonus structure, with future equity upside
  • Health, dental, and vision insurance
  • 401(k) and 401(k) match
  • Generous PTO and flexibility
Posted 2025-08-29

Recommended Jobs

Professional Cleaner - $1,000 Sign On Bonus + 401(k)

Nice & Fresh Cleaners
Asheville, NC

$1000 Sign On Bonus & 401K plans for vested employees.  Available Work: Nice & Fresh Cleaners is in search of both residential daytime and commercial evening and weekend cleaners. We are in se…

View Details
Posted 2025-09-16

Board Certified Behavior Analyst (BCBA)

Willow ABA Services
Wilmington, NC

Willow ABA Services is currently seeking qualified individuals to work under the supervision of a Clinical Director (BCBA) and provide clinic-based ABA services for families with children on the Auti…

View Details
Posted 2025-08-22

Chief of Engineering

Smart Wires Inc
Durham, NC

Job Description Job Description Smart Wires is reimagining the grid with our modular Flexible AC Transmission Systems (FACTS) solutions and analytics that enable controllable power systems. This …

View Details
Posted 2025-07-27

Environmental Services EVS Worker Lead - Columbus Regional Healthcare System - EVS

Aramark
Whiteville, NC

Job Description The Environmental Services Worker Lead provides work leadership to hourly employees in completion of their job duties in Aramark Facility Services areas of responsibility during th…

View Details
Posted 2025-08-23

Service Support Specialist

Accentuate Staffing
Raleigh, NC

Accentuate Staffing is assisting a growing civil engineering company in the RTP area who is hiring a Service Support Specialist to join their team. This is a contract to hire opportunity working on 1s…

View Details
Posted 2025-08-06

Production Maintenance Technician II

FilterEasy LLC
Wilson, NC

Job Description Job Description Description: Company Overview: FilterEasy, LLC is a leading manufacturer and direct-to-consumer air and water filter product distributor. The subscription-base…

View Details
Posted 2025-08-22

Urologist for Nonprofit in Gorgeous Western North Carolina - Sign-on Bonus

Enterprise Medical Recruiting
North Carolina

Enterprise Medical Recruiting is assisting a not-for-profit community healthcare system in Morganton, North Carolina , with the recruitment of a full-time BC/BE Urologist. Take over for a retiring …

View Details
Posted 2025-09-02

Ultrasound Tech General- 13 weeks contract Assignment in Jacksonville,NC

ATC Marietta
Burlington, NC

Job Description Job Description JOB SUMMARY The Ultrasound Technologist -General operates ultrasound equipment under the supervision of a doctor to reveal internal, anatomical structures and m…

View Details
Posted 2025-07-25

Office Assistant (Part Time)

Forsyth County
Clemmons, NC

Office Assistant (Part Time) Location Clemmons, NC : General Statement of Duties Forsyth County Parks and Recreation is currently seeking a driven and self-motivated individual for a year-round, par…

View Details
Posted 2025-09-16