Adult Services Division Director
Job ID # - Req16738 Follow Your Calling, Find Your Career!!
Please apply by: Monday, November 24th, 2025
Position Summary:
Provide leadership and oversight to the Division's Operations Leadership team and is responsible for the delivery of services that address the changing demands and needs of client populations in the Division of Services for Adults (SFA).
Responsible for the delivery of services that will address the changing demands and needs of client populations. This position is responsible for managing all Adult Social Work, including Guardianship, Monitoring, Adult Protective Services, Community Social Work, including IHA, Project Care, Adult Day Care, Senior Citizen Nutrition Program, Non-Emergency Medical Transportation, Age Friendly Mecklenburg, and Just 1 Call. This position will serve as a legal Guardian for approximately 300 adult respondents across the state of North Carolina. This position is responsible for internal operations, including personnel, space, logistics of major events, policy development, assuring compliance with regulations, and assuring services are properly provided on a daily basis. This position requires collaborative work both internally within the County and externally with system partners to improve outcomes for adults and families. The SFA Division Director must also keep abreast of best practices in the field, state and national trends, and changes in policies and practices in the adult services space within the state and nationally.
The SFA Division Director is a member of the Department of Child, Family, & Adult Services Senior Executive Team and works in partnerships with other members to provide leadership and strategic planning at the Department level. The SFA Division Director serves on various committees, workgroups and initiatives centered on needs of adults and families both internally and externally to the Division. The selected candidate for this highly visible leadership role is expected to be accessible at all times.
Minimum Qualifications:
- Experience: Six years of progressively responsible management experience directly related to the area assigned. Three years of program experience with 1 year of supervisory experience or completion of an approved supervisor training program.
- Education: Bachelor's degree in Social Work, Human Services, or related field.
Is a combination of relevant education and relevant experience accepted? Yes
- Annual Motor Vehicle Record (MVR) check required.
- Requires County Driving Privileges.
- Requires a valid North Carolina or South Carolina Driver’s License.
Preferred Qualifications:
- Master's degree in a related field, including Social Work, Human Services, Gerontology, Public Administration, etc.
- Experience in Budgeting for a large public service agency.
- Experience with NCDOT and FTA regulations and programs.
- Experience with Grant funding on local, state, and federal levels.
- Strong experience with and knowledge of Adult Social Work programs and services.
Disclaimer Statement:
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements, or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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