Maintenance Technician II

Reddy Ice Manufacturing & Distribution
Raleigh, NC

Job Description

Job Description

POSITION PURPOSE: (2nd shift 1p - 9p & 1st Shift 9a - 5p)

This role accelerates business value by responsibilities for the reliable operation and maintenance of the plant’s manufacturing systems and physical property. Included activities are preventive maintenance, equipment trouble shooting, tool identification and usage, and small physical property repairs. Additional activities may also include operating equipment to continue to improve processing times and decrease downtimes.

Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES AND RESPONSIBILITIES:

  • Conduct preventive maintenance on production equipment; troubleshoot and repair malfunctioning equipment.
  • May be responsible for operating processing machinery and reducing downtime of equipment in the facility.
  • Advanced understanding and application of blueprints, schematics, and technical documentation for the proper maintenance of manufacturing and facility equipment.
  • Basic understanding of water plant operations and maintenance to include the following equipment: Ice Makers, Compressors, Heat Exchangers, Ammonia and Freon Refrigeration Systems, Pumps, Condensers, and Compressors
  • Ensures that manufacturing equipment is functional and supplies are ready.
  • Ordering and inventory control of repair parts and ready service equipment for the safe and optimal function of the plant.
  • Tests production quality by visually inspecting ice for clarity, cube size, and hole space.
  • Advanced understanding of root cause analysis and countermeasure implementation.
  • Minor facility and building grounds maintenance including changing lightbulbs, painting, and minor plant structural repairs.
  • Ability to instruct and coach others in the usage of tools and equipment to conduct general facility maintenance.
  • This position may be required to assist with bagging product and occasionally directs production workflow based on production equipment output.
  • Can facilitate basic data analysis for root cause identification
  • Can conduct basic electrical and electronic systems maintenance without supervision.
  • Identify and bring opportunities for continuous process improvement to Operation Manager’s attention.
  • Complete safety checklists as required by the Safety/Risk Management Department.
  • Able to identify, monitor and correct issues regarding industrial health and safety
  • Advanced application of electrical and chemical safety measures and controls.
  • Make and assume other duties and responsibilities required or assigned by management.
  • Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.
  • Maintain high safety standards. Safety is personal for us all.

ESSENTIAL MENTAL FUNCTIONS AND SKILLS

  • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to work in a constant state of alertness and safe manner
  • Ability to work in an unfatigued state
  • Ability to accurately gauge lengths of time and distance
  • Ability to quickly store and recall instructions in one’s short term memory
  • Ability to concentrate and perform tasks involving high levels of cognitive function and judgment
  • Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms
  • Demonstrate a caring, committed and concerned attitude about safety
  • Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli
  • Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions
  • Ability to take prompt and appropriate response to operating conditions

CONTACTS:

Internal: Plant Manager, Plant employees, Regional VP, VP Engineering

External: Vendors, Contractors

SUPERVISORY RESPONSIBILITY: NONE

Although this position may be asked to assist with directing production workflow, it is an individual contributor position and does not have any direct reports. Must maintain a professional demeanor when dealing with vendors, suppliers and contractors. Demonstrate a commitment to Reddy Ice’s values and priorities.

EDUCATION AND EXPERIENCE:

Required:

1. 6-8 years of work experience in an industrial maintenance operation

2. Maintenance Certification from ONE of the following:

  • Journeyman Certification/License in Electrical, Plumbing, Mechanical Disciplines- State Certifying Authority
  • Certified Assistant Refrigeration Operator- Refrigerating Engineers and Technicians Association
  • Certified Maintenance Technician Level III- International Maintenance Institute
  • Certified Maintenance and Reliability Technician- Society for Maintenance and Reliability Professionals

Preferred:

1.8+ years of work experience in an industrial maintenance operation

2.Completion of TWO of the following Certifications:

  • Programmable Logic Controller Certification- Electronics Technicians Association International
  • Journeyman Certification/License in Electrical, Plumbing, Mechanical Disciplines- State Certifying Authority
  • Certified Industrial Refrigeration Operator- Refrigerating Engineers and Technicians Association
  • Certified Maintenance Technician Level III- International Maintenance Institute
  • Certified Maintenance and Reliability Technician- Society for Maintenance and Reliability Professionals
  • High School diploma or GED

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Conditions vary from normal office conditions to all areas inside and outside of plant. Exposure to extreme temperature fluctuations, electrical hazards, ammonia and heavy moving equipment. The job requires working nights and weekends with occasional travel. Overtime may be required. Work is conducted in a fast-paced, rapidly changing environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential. Requires an eye for detail and ability to organize. Must be able to work with both hand and heavy electric tools and lift a minimum of 45lbs.

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Posted 2026-03-17

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