Receptionist - Client Services Coordinator (In-Office)

Receptionist / Client Services Coordinator (In-Office)

Cape Fear Family Law – Jacksonville, NC

Posted: July 6, 2026

Pay: $13.00–$14.00 per hour, depending on qualifications and experience

Schedule: Monday–Friday | 8:30 AM – 5:00 PM

Location: Jacksonville, NC (In Person)

Training: Paid Training Provided

Be the First Impression of Our Firm

Cape Fear Family Law is seeking a professional, dependable, and highly organized Receptionist / Client Services Coordinator to join our Jacksonville office.

As the first person our clients see and speak with, you play a vital role in creating a welcoming, compassionate, and professional experience. Many of our clients are navigating some of the most difficult times in their lives, and your professionalism, empathy, and attention to detail help set the tone for the exceptional service our firm is known for.

This position is ideal for someone who enjoys working in a fast-paced professional office, thrives on organization, and takes pride in delivering outstanding customer service.

What You'll Do

• Welcome clients and visitors with professionalism, warmth, and compassion
• Answer and manage a multi-line phone system
• Schedule consultations, appointments, and meetings
• Assist attorneys and paralegals with administrative and clerical support
• Scan, organize, file, and maintain legal documents accurately
• Process incoming and outgoing mail, deliveries, and confidential documents
• Maintain a clean, organized, and professional reception area
• Assist with general office operations and special administrative projects as needed

What We're Looking For

We're looking for someone who is dependable, proactive, and enjoys helping others while keeping a busy office running smoothly.

Preferred Qualifications

• One or more years of receptionist, administrative assistant, front desk, client service, medical office, banking, legal office, or comparable professional office experience preferred
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Ability to prioritize multiple tasks while maintaining accuracy
• Strong organizational and time management abilities
• Proficiency with Microsoft Outlook, Word, and other common office technology
• Comfortable learning new software and technology
• High attention to detail and commitment to confidentiality
• Reliable transportation and excellent attendance
• Eligible to become a North Carolina Notary Public (firm pays for certification)

Legal experience is a plus, but not required. We provide comprehensive training for the right candidate.

You'll Excel in This Role If You...

• Enjoy interacting with people from all walks of life
• Stay calm and professional in a fast-paced environment
• Are naturally organized and detail-oriented
• Can confidently manage competing priorities
• Take initiative and solve problems independently
• Value teamwork and helping others succeed
• Want to build a long-term career with opportunities for growth

Why Join Cape Fear Family Law?

At Cape Fear Family Law, we're committed to creating an environment where employees are supported, respected, and encouraged to grow professionally.

We invest in training, mentorship, and career development because we believe our people are our greatest asset. Many members of our team have advanced into leadership, operations, and legal support roles after beginning in administrative positions.

If you're looking for more than just a job—and want to join a collaborative team making a meaningful difference for families throughout North Carolina—we'd love to hear from you.

Benefits

• Paid training
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with 3% employer match after one year
• Professional development and training opportunities
• Stable Monday–Friday schedule
• Opportunities for advancement within the firm

To Apply

***email_hidden*** AND [email protected]

Please include:

• Your resume
• A brief introduction telling us why you're interested in joining Cape Fear Family Law
• Your earliest available start date

Selected candidates will be invited to interview via Google Meet.

We are actively interviewing and will fill this position as soon as we find the right candidate. Early applications are encouraged.